Trust Operations Specialist I

Essential Job Functions

• Provides Trust system processing support for all income or maturity accounting and securities transactions conducted for customer accounts of the Trust and Wealth Division.
• Records Trust accounting transactions ensuring daily deadlines are met.
• Prepares reports for REG D, Mid-day cash balances, and Cost Basis Beneficiaries.
• Reconciles each day's Trust accounting activity (Cash, Demand Note, Suspense, and Broker accounts) to Bank records.
• Processes stop payments requests, On Demand checks, Overnight checks, and Positive Pay file uploads.
• Provides administrative support for OFAC Verifications, Pledge/ Restriction processing, and Promissory Note payment posting.
• Maintains and updates market value for certain assets classes and shadow postings.
• Provides backup and cross-team support to other specialists or other functions within the Trust and Wealth Division, as needed.
• Researches and resolves accounting and/or processing errors and exceptions.

Knowledge, Skills & Abilities

• Knowledge of general financial principles.
• Knowledge of basic securities industry transaction flow.
• Ability to communicate effectively both verbally and in writing.
• Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
• Ability to demonstrate initiative to accomplish work objectives.
• Ability to work effectively and demonstrate flexibility in a continually changing environment.
• Ability to work without close supervision.
• Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.
• Ability to maintain confidentiality.
• Ability to work extended hours.
• Ability to maintain attention to detail.
• Ability to demonstrate effective time management skills.
• Ability to work effectively in a team environment.
• Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Basic Qualifications

• A high school diploma or equivalent, required.
• 1+ year work experience with computers including Microsoft Word and Excel, required.

Preferred Qualifications

• 1+ year prior administrative/office experience, preferred.
• 6+ months experience in a financial/accounting work environment, preferred.
• Trust and Wealth experience, preferred.
• Experience working in Trust-Desk, preferred.

Job Expectations

• Operate customary equipment and technology used in a business environment, with or without accommodation.

Benefits

Learn more about Bank OZK benefits. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts.