Trust Associate I

About the role

Wintrust Wealth Management serves private clients including high net worth individuals, business owners, and institutions. Through its four companies—Wintrust Investments LLC, Wintrust Private Trust., Great Lakes Advisors LLC, and The Chicago Deferred Exchange Company LLC—it offers comprehensive wealth management solutions such as investment, trust, and asset management services. Wintrust Wealth Management is a division of Wintrust, a financial services company with more than $66 billion in assets.

Why join us

• An award-winning culture: Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement
• Promote from within culture

We employ approximately 300 associates and are responsible for more than $25+ billion of client assets. We have a strong track record of valuing and investing in existing talent by providing opportunities for growth and advancement, and we hold ourselves to the highest standard of service and integrity in the industry.

What You Will Do

• Adheres to all internal and external regulatory requirements, standards, guidelines, policies and procedures and maintains confidentiality
• Works with the Trust Officer to complete daily tasks including utilizing proper forms, processes and procedural elements that pertain to specific daily workflow
• Works with internal operations staff regarding account openings, closings, and asset transfers (if applicable)
• Performs basic daily tasks including opening and sorting incoming mail, processing outgoing mail, and phone coverage
• Assists Trust Officer in responding to routine customer and internal account inquiries, performs necessary research requested for resolution of each matter, and provides follow up as necessary in a timely manner
• Creates and maintains proper account electronic documentation and ensures account paper files are in good order and account coding is accurate and maintained
• Accurately executes instructions from Trust Officers including cash movement disbursements (e.g., check requests, ACH or wiring funds, paying bills) and receipt of funds, establishes new accounts on the system, maintains account information, closes accounts/trade orders in a timely manner
• Performs standard account monitoring and notifies the Trust Officer when overdrafts or large balances are discovered
• Creates and organizes PowerPoint slide presentations and Excel spreadsheets, when necessary
• Performs special projects, as assigned, by the Trust Officer
• Acts as back-up for another TA, if necessary, on intermittent basis
• The responsibilities above are not exhaustive; other responsibilities may be required from time to time and will be clearly defined at the time of request

Knowledge and Skills

• Bachelor’s degree preferred
• 1 to 3 years in a supporting role
• Excellent Microsoft Office suite skills
• Basic skills in applied mathematical formulas
• Skill in word processing and spreadsheets
• Ability to clearly articulate issues, problems, solutions, concerns, and other information in verbal and written communications
• Attention to detail and accuracy
• Ability to multitask, follow instructions, and have a keen attention to detail
• Basic knowledge of accounting principles
• Basic knowledge of Trust terms and functions
• Knowledge of basic banking functions
• Excellent teamwork skills
• Adheres to the highest ethical standards
• Exceptional client service skills
• Protects confidentiality

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Compensation

The estimated hourly rate for this role is $20.19 – $26.44, along with eligibility to earn an annual bonus. Actual pay rate may vary based on qualifications, skills and experience.