Quality Associate I

About the Role

This position is located in Easton, PA, and operates on a 2nd shift schedule from 3:00 PM to 11:30 PM.

Responsibilities

• Perform quality inspections on incoming and outgoing materials to ensure accuracy and compliance.
• Identify, investigate, and document shipment discrepancies, damages, and inventory variances.
• Review physical product against shipping and receiving documentation.
• Accept or reject materials based on established quality, regulatory, and customer requirements.
• Create, maintain, and oversee quality records and deviation documentation.
• Collaborate with warehouse, operations, and customer-facing teams regarding quality concerns.
• Support inventory accuracy by properly documenting and segregating non-conforming materials.
• Ensure timely and accurate client communication related to quality issues, discrepancies, and damages.
• Track quality events and support case management activities.
• Maintain organized records and adhere to SOPs and quality standards.

Requirements

• High School Diploma or GED required.
• 1+ years of experience in quality, warehousing, manufacturing, logistics, inspection, or another regulated environment preferred.
• Strong attention to detail and ability to accurately review documentation.
• Effective verbal and written communication skills.
• Basic analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Comfortable working with electronic documentation and quality systems.
• Previous Quality Assurance or Quality Control experience is a plus but not required.

Physical Requirements

• Ability to lift up to 50 lbs.
• Frequent walking, standing, bending, stooping, and climbing.
• Ability to work on warehouse floors and in varying temperature environments.