TRUFAST® Technical Sales Representative

About Us

At Altenloh, Brinck & Co. US, we create opportunity through growth—for the people who build, the teams who support them, and the communities they serve. We design and manufacture engineered fastening solutions that professionals trust to perform—solutions that make work safer, stronger, and more efficient. Through innovation, quality, and disciplined execution, we deliver products that stand behind the structures people rely on most.

Our culture is guided by values that shape how we work and lead:

• In Service to Others – We put teammates, customers, and communities first.
• Do the Right Thing – We act with integrity, even when no one is watching.
• We Get It Done – We deliver on commitments with urgency, grit, and pride.
• Empowerment – We trust and equip each other to make decisions that drive progress.
• Be Positive – We bring energy and optimism to every challenge.

About the Role

Altenloh, Brinck & Co. US, Inc. manufactures and distributes engineered fasteners under the SPAX® brand for the construction market, TRUFAST® for the commercial roofing industry, and TRUFASTWalls® for exterior building envelopes and facades. This position will provide technical services for TRUFAST® products across a defined geographical area. Services include but are not limited to pull tests, job starts, product training, and demos. The role also includes sales calls on customer branch locations. This is a remote position; regular travel is expected within the assigned region.

Responsibilities

Strategic Initiatives

• Work with the sales leadership to ensure the overall TRUFAST® technical services strategy is clearly defined and understood throughout the TRUFAST® customer network.
• Ensure timely field service response for OEM regional customers in concert with their contractors.
• Plan successful regional integration of training with any new products or initiatives.
• Contact and establish relationships with key customers.

Communication & Support

• Ensure regional coverage of all technical service needs through communication with TRUFAST® Independent Reps, sales leadership, and District Sales Network.
• Promote strong dialogue and coordination for technical services required by Regional OEM, distribution, and contractor customers.
• Communicate key issues to sales leadership.
• Ensure all technical-related activity is focused on TRUFAST® brand initiatives.
• Work with sales leadership to target and aggressively focus on the long-term TRUFAST® sales plan.
• Look for opportunities to promote TRUFAST® products at job sites.
• Manage travel including appropriate scheduling and monthly expense reports.

The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned as necessitated by business demands.

Requirements

Experience

• Minimum 2 years of industry background.
• Experience in a previous customer service role is required.

Education

• Bachelor’s degree in a business-related field preferred.

Skills & Competencies

• Proficient use of all Microsoft Office suite programs.
• Strong written and verbal communication skills.
• Excellent judgment, critical thinking, and decision-making ability in the spirit of teamwork.
• Demonstrates a positive attitude, dedicated work ethic, and high integrity.
• Self-directed with excellent time management skills.
• Exhibits professional conduct with the utmost integrity.
• Valid driver’s license.
• Cannot be afraid of heights; must be able to climb ladders, work on a roof, and work in inclement weather on job sites.

Travel

• Significant travel is required.

Physical Requirements

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Regularly required to sit, talk, or hear.
• Frequently required to use repetitive hand motion, stand, walk, reach, bend, or lift up to 25 pounds.
• Occasionally climb ladders and walk on roofs and on different slopes.

Benefits

• Free employee medical, dental, and vision insurance (effective after 30 days).
• Company credit card for travel and expenses.
• Monthly car allowance.
• Monthly cell phone reimbursement.
• Eligible to participate in the company’s quarterly incentive plan.
• Paid time off (PTO).
• Company match 401k (eligible after 6 months).