True TX BBQ Restaurant Mgr

Responsibilities

Directs the culinary team to provide excellent customer service.

Oversees the menu and kitchen areas, and supervises all related culinary activities.

Schedules, trains, and manages staff; coordinates all culinary activities.

Estimates food consumption; requisitions and purchases food.

Frequently performs hourly Partner processes and duties in a proficient manner.

Sales

Responsible for the kitchen's financial performance; executes the budget.

Executes menu items.

Food Safety / Sanitation / Quality Control

Ensures and coaches overall cleanliness, sanitation, and safety of all areas.

Works closely with Partners to ensure cleanliness and sanitation requirements of all venues meet SOP, QA, and ORT standards.

Oversees proper receiving, storage, rotation, and par for all items within the department.

Maintains consistent food specifications, including taste, appearance, presentation, portion control, and quality using VTA standards.

Certified Food Safety Manager, AST Certified.

Ensures sanitation compliance in food preparation areas; performs CIRs for the department.

Monitors and oversees shrink.

Qualifications & Key Requirements

• 1+ years of equivalent combination of professional culinary training / experience
• Experience leading in a complex work and team environment
• Experience in ordering, inventory maintenance, shrink control, and customer service
• Proficiency in H-E-B systems (XPTR, DSD, IMS, CICS2, POS, Excel) (preferred)
• Advanced customer service and communication skills
• Advanced organization skills
• Ability to execute high-volume production
• Ability to maintain efficient operations and troubleshoot equipment malfunctions
• Ability to supervise, train / cross-train staff
• Ability to work a flexible schedule, including opening, closing, weekend, holiday shifts

Education

• Culinary degree or 1+ years equivalent combination of professional culinary training / experience

Licenses/Certifications

• Completion of internal School of Retail Management (SORM)

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment
• Work extended hours and / or rotating schedules
• Safely maneuver around moving mechanical parts
• Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
• Constantly reach at waist, grasp
• Frequently stand, walk, pivot
• Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
• Sometimes be exposed to heat, ambient temperatures, and loud noise
• Frequently be exposed to wet and cold conditions
• Demonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team lift