Truckload Analyst - On-site - Riverview, FL

Job Summary

BlueGrace Logistics is one of the fastest-growing freight brokerages in the country. Backed by Warburg Pincus, we combine a high-performing carrier sales organization with a technology stack built to move freight smarter. The operation is complex, fast-moving, and constantly evolving. The Role We are looking for a Truckload Analyst to own the operational infrastructure behind our carrier sales floor.

About the role

• Own the operational infrastructure behind our carrier sales tech stack across multiple platforms
• Manage user access, configurations, and troubleshooting
• First point of contact when something breaks on the floor
• Own vendor relationships with key technology partners
• Attend vendor meetings, track open items, and keep BlueGrace's priorities in front of our partners
• Serve as the bridge between carrier sales and IT
• Intake and scope requests from the floor with enough context for developers to execute cleanly
• Monitor the backlog and escalate blockers proactively
• Own the carrier sales reporting suite covering load performance, rep productivity, system usage, and exception tracking
• Flag issues before they become problems
• Build and maintain training materials for every new feature or tool rollout
• Keep everything current, centralized, and accessible
• Support the commissions process every pay period
• Catch errors before reps do and handle exceptions cleanly
• Own carrier ownership requests and maintain the assignment repo
• Keep the process consistent and documented
• Own the carrier sales SOP library
• Serve as the point of contact for other departments with operational questions

Responsibilities

• Systems Administration
• Vendor Management
• IT Coordination
• Training and Onboarding
• Reporting and Monitoring
• Commissions Support
• Carrier Ownership and Repo Process

Requirements

• Bachelor's degree required, preferably in Business, Supply Chain, Logistics, or a related field
• A logistics or freight background is strongly preferred
• Strong analytical skills with hands-on proficiency in Excel, including the ability to build models, manipulate large datasets, and produce reports that drive decisions
• Comfortable working with data from multiple systems and synthesizing it into a clear story for non-technical audiences
• Organized and detail-oriented with the ability to manage multiple open workstreams without dropping anything
• Curious, process-minded, and good at turning ambiguous problems into clean solutions
• Clear communicator across rep, manager, vendor, and IT audiences

Qualifications

• Curious, process-minded, and good at turning ambiguous problems into clean solutions
• Clear communicator across rep, manager, vendor, and IT audiences

Skills

• Excel proficiency
• Data analysis
• Vendor management
• IT coordination
• Training and onboarding
• Reporting and monitoring
• Commissions support
• Carrier ownership and repo process

Benefits

• Direct involvement with senior leadership
• Opportunity to improve systems and processes

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position.