Jobs · Customer Service · California

Trucking Dispatch

Ultimate Staffing · Corona, CA · 1 mo ago
On-siteCustomer Service$20/hrFull-time

About the role

Ultimate Staffing is actively seeking an experienced Trucking Dispatch professional to join their client's dynamic team in California. This role requires a dedicated individual who thrives in a fast-paced environment and is ready to ensure smooth operations in the dispatch process. The ideal candidate will work closely with the team to coordinate and manage the daily schedules of truck drivers efficiently.

Responsibilities

  • Coordinating daily schedules and dispatching drivers to appropriate locations in a timely manner.
  • Maintaining clear and consistent communication with drivers, ensuring that they have the necessary information for their routes.
  • Addressing and resolving any issues that may arise during the transportation process to minimize delays and disruptions.
  • Updating and maintaining accurate records of dispatch activities and driver performance.
  • Collaborating with the field operations team to align logistics and operational goals.
  • Monitoring transportation costs and implementing cost-effective strategies where possible.
  • Providing exceptional customer service to clients by promptly addressing inquiries and concerns.

Requirements

  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Experience in dispatching or a related logistics role is preferred.
  • Proficiency in using dispatch software and other related technology.
  • Ability to work effectively under pressure and adapt to changing priorities.

Skills

Experienced in trucking dispatch, transportation logistics, driver scheduling, route coordination, and fleet support in fast-paced environments. Strong ability to manage multiple priorities while maintaining clear communication with drivers, customers, and operations teams. Proficient in dispatch software, GPS tracking, Microsoft Office, data entry, shipment tracking, and record management. Demonstrated success in problem resolution, customer service, schedule optimization, and ensuring on-time deliveries while supporting efficient transportation operations and maintaining accurate documentation.

Benefits

  • Friendly, tight-knit team culture, especially within dispatch and field operations.
  • Workload can be seasonal, with slower winter months.
  • Opportunities to overcome occasional role-related challenges.

Pay

$20 per hour

Schedule

Monday to Friday, 8:00 AM - 5:00 PM

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