Truck Service Technician Level 3 - HOLT Truck Centers

Department: HOLT Truck (TRUCK) | Employment Type: Full Time | Location: HTL - Austin | Reporting To: Ryan Warnken

About the role

The Level 3 Diesel Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability. Senior-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A level three technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses complex engine malfunctions and failures with minimum supervision
• Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision
• Disassembles, inspects, determines parts required, and reassembles to factory specifications
• Provides quality control/assurance inspections of completed tasks to include road testing
• Uses computers and related software to assist in diagnosing and reprograming engines
• Completes documentation for service reports, timecards, parts requisition and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers’ needs
• Projects professionalism with both internal and external customers, including personal appearance
• Acts as a mentor and coach to lower level Technicians
• Completes all assigned safety training
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Requirements

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program
• Minimum of four years of experience
• Ability to learn and model HOLT’s VBL Culture
• Ongoing Safety Training
• Must own and maintain the necessary tools to efficiently perform the job
• Valid driver’s license and acceptable driving record
• Physical Requirements: Significant amount of time spent standing; constant movement and use of hands, requiring good manual dexterity; routinely reacts to visual, auditory, and other signals; able to move objects and use abdominal and lower back muscles to provide support over time without fatigue; able to maneuver safely and work underneath equipment; lifts and moves materials and equipment up to 50 lbs.; occasional kneeling, crouching, stooping, crawling, reaching, and balancing; ascends/descends ladders and/or equipment using both hands and feet.
• Work Environment: Regularly works