Truck Service Specialist

We need to output HTML fragment with sections: h3 headings for sections present with content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal disclaimer, navigation, cookie, etc. Also remove duplicated lines. Must not create sections with filler like "commensurate with experience". Must include Pay and Schedule only if posting actually states them. The posting includes "How much do we pay (Base)? $55,000 - $95,000". So Pay section should be included. Also travel requirement mentioned multiple times; schedule? Not explicit schedule like full-time, part-time. There's no explicit schedule. So we should not create Schedule section unless present. Benefits: there is a list: Competitive salary and annual bonus opportunity; Medical, dental, vision, and life insurance; 401(k) with company match; Paid vacation and holidays; Tuition reimbursement; Company-paid training and advancement opportunities; Relocation assistance (relocation not required). Also note "Not all benefit plans are available to all team members." So we can include Benefits section with those bullet points. Also there is "With Us, You’ll Enjoy" preceding benefits. So we can include Benefits. We also have sections: About the role? The job summary is present: "Job Summary The Truck Service Specialist is a key operational leader...". That could be under About the role or Job Summary. The instruction says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly. We have Responsibilities: many bullet points under Key Responsibilities etc. We'll put under

Responsibilities

with

• . We have Requirements/Qualifications: The "What We’d Like To See" includes education, experience, skills. That could be Requirements or Qualifications. We'll put under

  Requirements

  (or Qualifications). Probably Requirements. We have Skills: there is a long list at end: "Skills Agility core practices, ...". That's a list of skills. We'll put under

  Skills

  . We have Benefits: as above. We have Pay: from "How much do we pay (Base)? $55,000 - $95,000". Also mention bonus etc. We'll put under

  Pay

  . We have Travel requirement: mentioned but not schedule. Could be part of Responsibilities? Not needed. No schedule. We must not repeat job title. Must not include Job ID etc. We must remove boilerplate: EEO statements, legal disclaimer, "Typical Physical Demands", "Work Environment", "Travel Requirement Up to 75% travel should be expected with this role" (duplicate), "Relocation Assistance: This role is not eligible for relocation", "Remote Type This position is a hybrid of office/remote working". Those are maybe considered metadata but could be considered part of responsibilities? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Typical Physical Demands", "Work Environment", "Travel Requirement", "Relocation Assistance", "Remote Type" might be considered boilerplate? They are not EEO but still maybe considered details about job. However they are somewhat descriptive of role. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep substantive info like travel requirement, physical demands, work environment? The instruction didn't explicitly say to drop those; only to drop boilerplate like EEO, legal, navigation, cookie, duplicated lines, application instructions. The "Typical Physical Demands" and "Work Environment" are substantive details about the job. So we should keep them. However we need to decide where to place them. Could be under a section like "Working Conditions" but not in the allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "Working Conditions". So we might need to incorporate those details into existing sections, maybe under Responsibilities or About the role. But we must not invent sections not listed? The instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, not exclusive? It says "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. Also "IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we should only create those sections if we have content. For content like physical demands and work environment, we could put them under About the role (job summary) or Responsibilities. But they'd be somewhat out of place. Perhaps we can create an "About the role" section that includes job summary plus working conditions. That seems acceptable. Thus we will have sections: - About the role: includes Job Summary, Typical Physical Demands, Work Environment, Travel Requirement (maybe mention travel), Remote Type? Might be considered part of About the role. - Responsibilities: all responsibilities bullet points. - Requirements: education, experience, etc. - Skills: list of skills. - Benefits: bullet list. - Pay: salary range. We should not include Schedule. We must not duplicate content. Ensure we preserve all substantive info from the posting. Let's extract details. Job Summary paragraph: "The Truck Service Specialist is a key operational leader responsible for ensuring consistent execution of company standards across multiple locations within an assigned area. This role holds full accountability for supporting operational excellence, compliance, and customer satisfaction while driving initiatives that enhance profitability and brand reputation. Truck Service Specialist partners closely with Leadership to ensure staffing, training, and performance objectives are met, while fostering a culture of accountability, safety, and continuous improvement." We'll put that in About the role. Typical Physical Demands: paragraph: "This role requires frequent verbal communication and strategic engagement with field leaders, and cross-functional partners. While primarily focused on planning, and oversight, this role occasionally visits service locations and inspect operations, which may involve standing, walking, or navigating shop environments. Lifting or moving objects up to 50 lbs. may be required on rare occasions. Visual acuity is essential for reviewing operational data, facilities, and service documentation. All tasks are performed with or without reasonable accommodation." Work Environment: "This role operates in a dynamic field-based environment, including regular travel to indoor and outdoor service locations across all seasons. This role may involve occasional exposure to diesel fumes, mechanical noise, moving parts, and vibration during site visits. Workspaces may include contact with grease, oil, and other substances typical of a commercial vehicle repair facility. Proper safety protocols and protective equipment are provided and expected to be used during site inspections." Travel Requirement: "Travel requirement is approximately 50–75%." Also later: "Travel Requirement Up to 75% travel should be expected with this role". We'll mention travel requirement approx 50-75% (or up to 75%). We'll include in About the role. Remote Type: "This position is a hybrid of office/remote working". Could include. Now Responsibilities: list from "Key Responsibilities" sections: Leadership & Talent Development: - Partner with Group Managers to ensure locations have accurate staffing targets and assist with recruiting efforts as needed. - Support the development of team members by ensuring timely and accurate completion of training programs. - Coach and mentor employees to improve performance and prepare for future leadership roles. - Promote a culture of accountability, recognition, and professional growth across all assigned locations. Operational Excellence: - Monitor KPI’s for assigned sites/region, identifying performance opportunities. - Partner with operations to identify root causes for the opportunities and to develop action plans for remediation. - Lead Return to Green meetings to ensure action plans are completed and expected metric improvements are realized. - Apply Lean, Six Sigma, and other methodologies to independently identify process gaps and systemic issues and identify sustainable long term scalable solutions, partner with continuous improvement team where needed, and engage operations for successful implementation across sites. - Support project implementation release and stabilization phases, ensuring solutions are embedded and continuously improved. - Participate in and/or Facilitate root cause analysis and corrective action planning for quality and compliance issues. - Support Value Stream Maps and Kaizen Events through all stages (A3 charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment). - Ensure consistent execution of company programs, policies, and procedures across all locations. - Conduct regular site visits to monitor compliance with operational standards, safety protocols, and service quality. - Maintain awareness of competitive practices, market conditions, and opportunities for automation that could impact business performance. Financial & Business Performance: - Support Truck Service Directors and Group Managers in achieving or exceeding regional budget goals. - Monitor inventory levels, pricing compliance, and expense control measures to optimize profitability. - Ensure accurate and timely completion of required reports and financial documentation. Customer & Brand Experience: - Champion a customer-first attitude by ensuring superior service and a clean, safe environment at all locations. - Actively solicit and incorporate customer and employee feedback to improve operations. - Apply data analysis to analyze customer feedback and operational data to identify trends and solution improvement opportunities that enhance experience and performance. - Resolve brought up customer concerns promptly and professionally. Compliance & Safety: - Ensure adherence to all federal, state, and local regulations impacting site operations. - Promote a culture of safety for employees and customers; enforce compliance with all safety protocols. - Safeguard company assets, equipment, and inventory through strict adherence to loss prevention and audit policies. We can combine these bullet points under Responsibilities. Key Performance Indicators (KPIs) list: maybe could be part of Responsibilities or separate? But we don't have a KPI heading allowed. Could incorporate into Responsibilities as bullet points. But they are separate list: "Compliance with company programs and operational standards. Achievement of regional financial targets and expense control goals. Completion of all required training programs within established timelines. Customer satisfaction scores and resolution of called out issues. Safety compliance and reduction of incident rates." We'll include them under Responsibilities as bullet points. Now Requirements/Qualifications: from "What We’d Like To See": - High School Diploma or GED required; Associate’s or Bachelor’s degree in a related field preferred, or equivalent hands-on experience in commercial vehicle repair, service management, or a related industry. - 7+ years of progressive leadership experience in truck service, fleet maintenance, or a related industry. - Proven success managing multi-site operations and leading large teams. - Strong discernment, including experience managing budgets, P&L, and operational KPIs. - Knowledge of Root Cause Analysis tools and Problem Solving techniques. - Excellent communication, coaching, and conflict resolution skills to lead diverse teams effectively. - Proficiency in Microsoft Office (Word, Excel, PowerPoint) and operational understanding of POS software. - Travel requirement is approximately 50–75%. - Valid driver’s license We'll put these under Requirements. Skills: list from "Skills Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}". We'll need to output as list items. The list includes duplicates (Agility core practices appears twice). We'll keep as given but could deduplicate? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplicates are part of the original; we should keep them? Might be okay to keep duplicates. But we could keep as is. We'll output each item as