Truck Service Advisor I
About the role
There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.
Responsibilities
- Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Have strong suggestive selling skills to help generate revenue; ability to influence in a professional manner while displaying high integrity
- Write, detail, and process (pay out) Work Orders and OTC transactions; properly write up an ETA Work Order; secure purchase orders, prepare and communicate quotes to customers
- Source parts from outside vendors and coordinate delivery
- Prepare end of shift drop and shift report; understand various payment types
- Ensure the cleanliness of service counters, showroom, and customer restrooms
- Maintain the safety of both our customers and team members
Requirements
- A dedicated individual who works well with others and is excited to be part of our team!
- High School Diploma or GED
- Good verbal and written communication skills
- Previous cashier and