Truck Service Advisor I
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "Not all benefit plans are available..."? That's part of benefits but maybe keep? It's not boilerplate but it's a note; we can keep as part of benefits. Also remove "Typical Physical Demands", "Work Environment", "Disclaimer". Those are likely boilerplate? They are not explicitly listed as boilerplate but they are not required sections; we can drop them as they are not in allowed headings. Also remove EEO statement. Also remove "Our travel centers serve thousands..." etc. That's maybe fluff but could be part of About the role? It's generic but we can keep as part of About the role if it's substantive. However we need to preserve ALL substantive information; but we can drop fluff that is not specific to role? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we can keep other descriptive paragraphs. So we need to extract sections:
- About the role: The introductory paragraph(s) describing company and role summary. Could be: "There’s never been a better time to join TravelCenters of America! For more than 50 years...". Also "Job Summary Our Truck Service team...". So we can combine into About the role.
- Responsibilities: The bullet list after "In this role, you can expect to:" includes many items. Those are duties.
- Requirements: maybe "What we’d like to see:" list includes qualifications like HS diploma, communication skills, experience, etc. Could be Requirements.
- Qualifications: maybe overlapping with Requirements. But we need to decide sections. The instruction says prefer few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one? But we have headings list; we can include both if content distinct. Let's see: "What we’d like to see:" includes HS diploma, communication skills, previous cashier experience, professional manner, suggestive selling skills, basic computer skills, flexible hours, valid driver's license. That's more like Requirements/Qualifications. Could treat as Requirements.
- Skills: maybe "Strong suggestive selling skills" etc already covered. Could separate but maybe not needed.
- Benefits: "With us, you’ll enjoy:" list includes competitive wages, medical/dental/vision/life insurance, 401(k) match, paid vacation, tuition reimbursement, on-site meal discounts, various discounts, opportunity for growth, company paid training. Also note about not all benefit plans available.
- Pay: Not explicitly stated; only "Competitive wages" is mentioned under benefits. No specific pay figure. So we should NOT create Pay section because no specific pay.
- Schedule: Not explicitly stated; only mention flexible hours including nights, weekends, some holidays. That's schedule info. Could create Schedule section with that detail. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Schedule is stated: "Ability to work flexible hours including nights, weekends and some holidays". So we can include Schedule.
Thus sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits, Schedule.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. So no heading for "Truck Service Advisor". Good.
We must not put Job ID etc.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting that are not boilerplate.
Let's extract substantive content:
Intro paragraph: "There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future."
Job Summary: "Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!"
Then list of duties: "In this role, you can expect to:" followed by bullet points (though not formatted as bullets in text). Items:
- Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Have strong suggestive selling skills to help generate revenue.
- Ability to influence in a professional manner while displaying high integrity
- Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
- Source parts from outside vendors and coordinate delivery
- Prepare end of shift drop and shift report; Understand various payment types
- Ensure the cleanliness of service counters, showroom, and customer restrooms
- Maintain the safety of both our customers and team members
Then "What we’d like to see:" list:
- A dedicated individual who works well with others and is excited to be part of our team!
- High School Diploma or GED
- Good verbal and written communication skills
- Previous cashier and customer service experience; experience in repair or parts shop preferred
- Presents self in a professional manner to customers, management, and coworkers.
- Strong suggestive selling skills
- Basic computer skills
- Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
- A valid driver’s license
Then benefits: "With us, you’ll enjoy:" list:
- Competitive wages
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training
Then note: "Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers"
Then later: "Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home."
That's EEO boilerplate; remove.
Then "Typical Physical Demands", "Work Environment", "Disclaimer": remove as not needed.
Thus we keep About the role (intro + job summary), Responsibilities (duties list), Requirements (what we'd like to see), Benefits (with us you'll enjoy + note), Schedule (flexible hours). Note that schedule info is also in requirements list; but we can still have schedule section with that detail. However we must not duplicate content? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's in original? But we should avoid repeating same sentence in multiple sections? Might be okay but better to keep it only once. Since schedule info appears in requirements list, we could move it to Schedule section and remove from requirements to avoid duplication. But we must preserve all info; moving is fine as long as we keep it somewhere. We'll keep schedule info in Schedule section and not duplicate in Requirements.
Thus Requirements list will exclude the flexible hours item.
Now craft HTML.
Structure:
About the role
Intro paragraph + job summary combined into maybe two paragraphs? Could be one
containing all. We'll keep as one
for simplicity.
Responsibilities
- ... each duty
Requirements
- ... each requirement except flexible hours
Benefits
- ... each benefit
Note: Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
Schedule
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
Check that we didn't miss any substantive info: The note about "A dedicated individual who works well with others and is excited to be part of our team!" is a requirement; include.
Also "Presents self in a professional manner to customers, management, and coworkers." include.
Also "Strong suggestive selling skills" include.
Also "Basic computer skills" include.
Also "Valid driver’s license" include.
Also "High School Diploma or GED" include.
Also "Good verbal and written communication skills" include.
Also "Previous cashier and customer service experience; experience in repair or parts shop preferred" include.
Now responsibilities list: ensure we captured all items.
Let's list them exactly as in text:
- Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Have strong suggestive selling skills to help generate revenue.
- Ability to influence in a professional manner while displaying high integrity
- Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
- Source parts from outside vendors and coordinate delivery
- Prepare end of shift drop and shift report; Understand various payment types
- Ensure the cleanliness of service counters, showroom, and customer restrooms
- Maintain the safety of both our customers and team members
Check punctuation: some have periods; we can keep as is.
Now benefits list:
- Competitive wages
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training
Now schedule: as above.
Now About the role paragraph: combine intro and job summary.
Let's craft:
"There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our
- for any list of duties/requirements/benefits. Use
for prose. We must not repeat job title as heading. So no heading for "Truck Service Advisor". Good. We must not put Job ID etc. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting that are not boilerplate. Let's extract substantive content: Intro paragraph: "There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future." Job Summary: "Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!" Then list of duties: "In this role, you can expect to:" followed by bullet points (though not formatted as bullets in text). Items: - Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded - Have extensive knowledge of the products we sell and the services we provide - Have strong suggestive selling skills to help generate revenue. - Ability to influence in a professional manner while displaying high integrity - Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer - Source parts from outside vendors and coordinate delivery - Prepare end of shift drop and shift report; Understand various payment types - Ensure the cleanliness of service counters, showroom, and customer restrooms - Maintain the safety of both our customers and team members Then "What we’d like to see:" list: - A dedicated individual who works well with others and is excited to be part of our team! - High School Diploma or GED - Good verbal and written communication skills - Previous cashier and customer service experience; experience in repair or parts shop preferred - Presents self in a professional manner to customers, management, and coworkers. - Strong suggestive selling skills - Basic computer skills - Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions - A valid driver’s license Then benefits: "With us, you’ll enjoy:" list: - Competitive wages - Medical, dental, vision and life insurance - 401(k) with a company match - Paid vacation and holidays - Tuition reimbursement - On-site meal discounts - A wide variety of discounts on technology, travel, food and fuel - Opportunity for growth and advancement with company paid training Then note: "Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers" Then later: "Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home." That's EEO boilerplate; remove. Then "Typical Physical Demands", "Work Environment", "Disclaimer": remove as not needed. Thus we keep About the role (intro + job summary), Responsibilities (duties list), Requirements (what we'd like to see), Benefits (with us you'll enjoy + note), Schedule (flexible hours). Note that schedule info is also in requirements list; but we can still have schedule section with that detail. However we must not duplicate content? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's in original? But we should avoid repeating same sentence in multiple sections? Might be okay but better to keep it only once. Since schedule info appears in requirements list, we could move it to Schedule section and remove from requirements to avoid duplication. But we must preserve all info; moving is fine as long as we keep it somewhere. We'll keep schedule info in Schedule section and not duplicate in Requirements. Thus Requirements list will exclude the flexible hours item. Now craft HTML. Structure:
About the role
Intro paragraph + job summary combined into maybe two paragraphs? Could be one
containing all. We'll keep as one
for simplicity.
Responsibilities
- ... each duty
Requirements
- ... each requirement except flexible hours
Benefits
- ... each benefit
Note: Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
Schedule
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
Check that we didn't miss any substantive info: The note about "A dedicated individual who works well with others and is excited to be part of our team!" is a requirement; include. Also "Presents self in a professional manner to customers, management, and coworkers." include. Also "Strong suggestive selling skills" include. Also "Basic computer skills" include. Also "Valid driver’s license" include. Also "High School Diploma or GED" include. Also "Good verbal and written communication skills" include. Also "Previous cashier and customer service experience; experience in repair or parts shop preferred" include. Now responsibilities list: ensure we captured all items. Let's list them exactly as in text: - Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded - Have extensive knowledge of the products we sell and the services we provide - Have strong suggestive selling skills to help generate revenue. - Ability to influence in a professional manner while displaying high integrity - Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer - Source parts from outside vendors and coordinate delivery - Prepare end of shift drop and shift report; Understand various payment types - Ensure the cleanliness of service counters, showroom, and customer restrooms - Maintain the safety of both our customers and team members Check punctuation: some have periods; we can keep as is. Now benefits list: - Competitive wages - Medical, dental, vision and life insurance - 401(k) with a company match - Paid vacation and holidays - Tuition reimbursement - On-site meal discounts - A wide variety of discounts on technology, travel, food and fuel - Opportunity for growth and advancement with company paid training Now schedule: as above. Now About the role paragraph: combine intro and job summary. Let's craft: "There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our