Truck Service Advisor

LV Petroleum is opening a brand‑new truck service shop in Eagleville, MO and is building the team from day one. Selected team members will train at an established location before the new shop opens at the end of October, learning the systems, processes, and expectations so they’re ready to hit the ground running.

Responsibilities

• Provide exceptional customer service and create a welcoming experience for every traveler
• Develop strong knowledge of the products and services offered by the shop
• Write, detail, and process work orders accurately and efficiently
• Prepare ETA work orders and communicate estimated completion times to customers
• Prepare and communicate service quotes and secure required purchase orders
• Recommend additional products and services when appropriate to help meet customer needs and drive revenue
• Build customer trust through professional, honest, and knowledgeable communication
• Process over‑the‑counter (OTC) transactions and understand various payment types
• Source parts from outside vendors and coordinate deliveries
• Communicate effectively with technicians, customers, vendors, and leadership
• Complete end‑of‑shift cash drops and required shift reports
• Help maintain a safe environment for customers and team members
• Work as part of a team to ensure every traveler leaves better than they arrived

Requirements

• Customer service experience in a fast‑paced environment (preferred)
• Truck service, automotive, diesel, travel center, or related industry experience (a plus)
• Strong communication and interpersonal skills
• Ability to confidently recommend products and services while maintaining professionalism and integrity
• Strong organization and attention to detail
• Ability to multitask and prioritize in a busy environment
• Comfortable working with customers, technicians, vendors, and other team members
• Basic computer and point‑of‑sale experience (preferred)
• A positive attitude and willingness to learn
• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in a repair or parts shop (preferred)
• Strong suggestive selling skills
• Ability to work flexible hours, including nights, weekends, and some holidays, in interior and exterior conditions
• Valid driver’s license

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)

Pay

Weekly Pay.

Schedule

Flexible hours including nights, weekends, and some holidays, with work performed in both interior and exterior conditions.