Truck Service Advisor

LV Petroleum is opening a new truck service shop in Cordele, GA— and we're building the team now! Our new shop is scheduled to open at the end of October, and we're looking for a motivated, customer-focused Truck Service Advisor to join us from day one. We're hiring now, and selected team members will train at one of our established locations before the new shop opens. That means you'll have the opportunity to learn our systems, processes, and expectations before opening day — so you're ready to hit the ground running. If you enjoy working with customers, have strong communication skills, and thrive in a fast-paced environment, this is an opportunity to be part of building something new. What You'll Do As a Truck Service Advisor (TSA), you'll be a key part of the customer experience, helping drivers get the service they need and get safely back on the road. Provide exceptional customer service and create a welcoming experience for every travelerDevelop strong knowledge of the products and services offered by the shopWrite, detail, and process work orders accurately and efficientlyPrepare ETA work orders and communicate estimated completion times to customersPrepare and communicate service quotes and secure required purchase ordersRecommend additional products and services when appropriate to help meet customer needs and drive revenueBuild customer trust through professional, honest, and knowledgeable communicationProcess over-the-counter (OTC) transactions and understand various payment typesSource parts from outside vendors and coordinate deliveriesCommunicate effectively with technicians, customers, vendors, and leadershipComplete end-of-shift cash drops and required shift reportsHelp maintain a safe environment for customers and team membersWork as part of a team to ensure every traveler leaves better than they arrived What We're Looking For Customer service experience in a fast-paced environment preferredTruck service, automotive, diesel, travel center, or related industry experience is a plusStrong communication and interpersonal skillsAbility to confidently recommend products and services while maintaining professionalism and integrityStrong organization and attention to detailAbility to multitask and prioritize in a busy environmentComfortable working with customers, technicians, vendors, and other team membersBasic computer and point-of-sale experience preferredA positive attitude and willingness to learn Requirements What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Strong suggestive selling skills Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions A valid driver's license Benefits Weekly PayHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Paid Time Off (Vacation, Sick & Public Holidays)