TRIO Office Manager

Responsibilities

• Assist in the scheduling of appointments, arranging meetings and managing the shared calendars for both TRIO grants offices.
• Receive incoming telephone calls, take messages, and meet/greet callers, visitors, faculty, staff, and students.
• Develop and maintain a comprehensive filing system.
• Assist in the planning and scheduling of events.
• Receive, sort, and distribute mail.
• Maintain office and supply inventories to ensure the effective and efficient daily operations of both TRIO grants offices.
• Assist in processing purchase requests and recordkeeping of all purchases and receipts.
• Type memorandums, letters, reports, and other business correspondence.
• Collect information and gather data for surveys and projects.
• Maintain the TRIO Student Support Services and TRIO Talent Search database and student records.
• Provide information and assistance to students about both TRIO grants services, requirements, and regulations.
• Maintain regular correspondence with participants, including managing TRIO grants’ social media pages.
• Regular attendance is an essential function of this position.
• Perform other related duties as assigned.
• May assist in the training and supervision of hourly and/or work study employees.
• Work under general supervision.
• Receive training and guidelines from the Director of TRIO Programs.

Qualifications

Minimum Qualifications:

• High School Diploma or equivalent.
• One year of office, clerical, or customer service experience.
• Good communication, interpersonal and organizational skills.
• Accurate proofreading and editing skills.
• Proficiency with computer and MS Office (Word, Outlook, Excel).
• Excellent customer service skills.
• High level of confidentiality.
• Moderate lifting up to 20 lbs. and moderate carrying up to 20 lbs. required.
• Ability to reach above shoulder.
• Periods of time spent sitting, standing, walking, kneeling, bending, and stooping.

Desired Qualifications:

• Associate’s Degree or equivalent.
• Experience working in an academic institution.
• Experience with PeopleSoft and Blumen software.
• Ability to work independently and as a member of a team.
• Ability to effectively multitask.
• Experience working with underrepresented populations.