Triage Nurse RN - Pediatrics - Part Time

About the role

Nebraska Methodist Health System focuses on providing exceptional care to the communities we serve and the people we employ. Our culture, known as The Meaning of Care, emphasizes helping families grow, making difficult diagnoses with compassion, exceeding patient needs, and celebrating victories.

The Triage Nurse position at Methodist Physicians Clinic - Hawthorne Court involves enhancing patient care plans and ensuring timely identification of high-risk conditions. This role requires maintaining detailed assessments, monitoring, and reporting patient conditions accurately.

Responsibilities

• Performs telephone triage to determine patient needs, recording and reporting patient conditions to providers and advising patients based on provider instructions.
• Accurately records and reports patient conditions according to department policy 98% of the time.
• Strictly adheres to practice protocols, consults patient charts, and returns phone messages and test results according to protocol.
• Provides patient and family education to ensure adequate knowledge and awareness, recommending appropriate community resources as needed.
• Documents all lab, procedures, and appointments on tracking forms, follows up on missed appointments and procedures, and assists Health Coaches by working patient lists and scheduling appointments.
• Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
• Handles prescription renewals/inquiries to facilitate patient care, discusses questions with providers, and relays information to pharmacies.
• Prepares exam rooms and equipment to facilitate treatment and examination of patients, prepares patient for exams, retrieves tests and medical records, and obtains provider requested tests, records, and lab work.
• Dispenses medications at the direction of providers, assists and/or performs phlebotomy, and ensures accuracy of order entry and completes appropriate documentation without error.
• Communicates between providers and patients appropriately, conducts patient and family education, and coordinates continuation of care through referrals to specialists.

Requirements

• Graduate of an accredited school of nursing (RN) required.
• Minimum 1 year clinical experience required.
• Current valid Registered Nurse (RN) license, valid compact multistate license, or a temporary permit while awaiting licensure required.
• American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
• American Heart Association Advanced Cardiac Life Support (ACLS) preferred.

Skills/Knowledge/Abilities

• Knowledge of medical terminology and procedures required.
• Knowledge of medicine including recognizing and diagnosing diseases, deformities, and other illnesses.
• Skill to effectively manage time and prioritize tasks.
• Skill to proficiently type information into the computer to capture or detail information quickly.
• Ability to provide caring patient care services when talking with patients and their family members.
• Ability to critically listen to questions from patients and information from providers to convey information effectively.
• Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
• Ability to learn and proficiently navigate through computer programs that contain patient information.
• Strong verbal communication skills for positive interaction with providers, staff, and patients required.
• Able to follow written and verbal instructions/directions required.
• HIPAA understanding.

Physical Requirements

• Weight Demands: Medium Work - Exerting up to 50 pounds of force.
• Physical Activity: Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting, Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguishing colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting, Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing (Floor Only), Walking (Floor Only), Sitting (Phone Only).

About Nebraska Methodist Health System

Nebraska Methodist Health System comprises four hospitals in Nebraska and southwest Iowa, over 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. Founded in 1891, our mission centers on serving our communities and providing financial assistance, health education, outreach to diverse populations, and other community benefit activities.

We are committed to being an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state, or local law.