Triage Nurse LPN - Family Practice

About the role

Nebraska Methodist Health System focuses on providing exceptional care to the communities we serve and the people we employ. Our culture, known as The Meaning of Care, sets us apart by helping families grow, conveying difficult diagnoses with compassion, going above and beyond for patient needs, and celebrating personal health challenges.

Job Summary: The Triage Nurse at Methodist Physicians Clinic - Millard works Monday through Friday from 8am to 5pm. They provide triage telephone service to enhance patient care and ensure prompt identification of high-risk conditions.

Responsibilities

• Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
• Accurately records and reports patient's condition according to department policy 98% of the time.
• Consults patient's chart while talking to the patient.
• Returns phone messages according to protocol at least 98% of the time.
• Provides test results according to protocol at least 98% of the time.
• Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
• Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
• Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
• Dispenses medications at the direction of a provider to patients.
• Performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
• Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.

Requirements

• Graduate of an accredited LPN program required.
• Minimum 1 year clinical experience required.
• Current Licensed Practical Nurse (LPN) License, valid compact multistate license, or temporary permit while awaiting licensure required.

Skills/Knowledge/Abilities

• Knowledge of medical terminology and procedures.
• Knowledge of medicine including recognizing and diagnosing diseases, deformities, and other illnesses.
• Skill to effectively manage time and prioritize tasks.
• Skill to proficiently type information into the computer to capture or detail information quickly.
• Ability to provide caring patient care services when talking with patients and their family members.
• Ability to critically listen to questions from patients and information from providers to convey information effectively.
• Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
• Ability to learn and proficiently navigate through computer programs that contain patient information.
• Strong verbal communication skills for positive interaction with providers, staff and patients.
• Able to follow written and verbal instructions/directions.
• HIPAA understanding.

Physical Requirements

• Weight Demands: Medium Work - Exerting up to 50 pounds of force.
• Physical Activity: Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting; Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguishing colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting; Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing (Floor Only), Walking (Floor Only), Sitting (Phone Only).

About Nebraska Methodist Health System

Nebraska Methodist Health System comprises four hospitals in Nebraska and southwest Iowa, over 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. Founded in 1891, our mission centers around service to our communities and includes financial assistance, health education, outreach to diverse populations, and community benefit activities.

We are committed to being an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.