Treatment Services Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Director of Clinical Services with oversight of daily operations for residential and outpatient services.
• Provide leadership and coordination of 245G treatment services and ensure compliance with applicable regulations and agency policies.
• Promote a positive, collaborative, and recovery-oriented culture throughout the organization.
• Participate in agency initiatives, special projects, and program development activities.
• Attend leadership meetings, staff meetings, and special events as assigned.
• Participate in the agency oncall rotation.

Supervision & Staff Development

• Supervise, coach, mentor, and evaluate staff, including counselors, recovery advocates and other assigned personnel.
• Foster employee engagement, retention, and professional development through ongoing coaching, education, and training opportunities.
• Assist Lead RATreatment Support, with orientation and onboarding of new RA employees.
• Facilitate and/or cofacilitate recovery advocate and clinical staff meetings.
• Promote professionalism, accountability, teamwork, and adherence to ANEW's mission and values.

Clinical & Documentation Oversight

• Provide clinical supervision, consultation, and case consultation to assigned staff.
• Review and audit clinical documentation, including assessments, treatment plans, progress notes, discharge summaries, and other required records to ensure quality and regulatory compliance.
• Support continuous quality improvement initiatives and implementation of best practices.
• Assist with clinical programming as needed, including facilitating groups, case management, and individual sessions within the scope of licensure and agency needs.

Operations & Administration

• Work with Lead RAAdministrative Support, on staffing schedules to ensure 24-hour program coverage while remaining within budget.
• Approve employee timecards, timeoff requests, and staffing adjustments.
• Assist with program scheduling and coordination of services.
• Ensure compliance with agency policies, procedures, licensing standards, and documentation requirements.

QUALIFICATIONS

• Current Minnesota licensure appropriate for clinical supervision (LICSW, LPCC, LMFT, LADC, or other qualifying license as applicable).
• Experience supervising behavioral health or substance use disorder treatment staff preferred.
• Knowledge of Minnesota 245G regulations and substance use disorder treatment practices.
• Strong leadership, communication, organizational, and problems-solving skills.
• Experience with clinical documentation review, quality assurance, and staff development.
• Ability to work collaboratively across multidisciplinary teams while maintaining a client-centered, recovery-oriented approach.