Treatment Coordinator - Leone and Vaughn Orthodontics

About the practice

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network. Leone and Vaughn Orthodontics, part of Corus Orthodontists (a network of over 50 practices across North America), is a community that values support, integrity, and continuous improvement.

• Supportive environment with community focus: positive, collaborative workplace where team members lift each other up; build strong relationships with patients and the communities served.
• Commitment to excellence: quality care in every patient interaction; ongoing growth opportunities including $500 annual learning assistance for team members working 20+ hours per week.
• Work-life balance: full-time schedule, Tuesday through Friday.

Responsibilities

• Welcome new patients and families, helping them feel comfortable and confident from the moment they arrive.
• Review medical and dental histories and listen carefully to patients' goals, concerns, and expectations.
• Capture patient records, including intraoral and facial photographs, intraoral scans, and X-rays, to support the orthodontic consultation process.
• Support the orthodontist during new patient consultations by entering patient information, gathering relevant details, and taking accurate notes.
• Present and explain orthodontic treatment plans in a clear, engaging way using visuals, videos, and educational tools.
• Guide patients and families through financial options and payment plans that align with their needs.
• Help patients confidently move forward with treatment by answering questions and addressing concerns.
• Follow up with patients who are considering treatment to maintain relationships and support timely starts.
• Prepare and send correspondence to referring dental offices to ensure seamless communication.
• Act as a liaison between the orthodontist and referring dentists or specialists.
• Track and complete monthly reports related to consultations, starts, and key performance indicators.
• Assist with additional administrative and coordination duties as required.

Requirements

• 1+ year of experience in a dental or orthodontic office (required).
• Experience in professional sales, patient education, or customer service (strong asset).
• Previous experience as a Treatment Coordinator is an asset, but not required.
• Confident, personable communicator who enjoys educating and guiding patients.
• Comfortable discussing financial options in a clear, compassionate manner.
• Proficient with basic technology tools, including digital communication and office software.
• Highly organized with strong attention to detail and follow-through.

Compensation

$25.00 – $30.00 per hour depending on experience, plus a $1,000 sign-on/relocation bonus (available to qualified candidates seeking a permanent, full-time opportunity).

Schedule

Full-time, Tuesday through Friday.

Benefits

For team members working 20+ hours per week:

• Health, dental, and vision insurance
• Health spending account
• 401(k) with employer matching
• Employee assistance program
• Complimentary orthodontic treatment for you and your immediate family
• Uniform allowance
• $500 annual learning assistance