Treatment Coordinator / Dental Receptionist

About the role

At Children's Dental Care, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment where patients feel welcomed, accepted, secure, and confident in the care they receive. We believe that satisfying all our patients is our most important goal. Our network of high-standard professionals provides exceptional care to patients throughout Connecticut.

We are seeking a highly motivated Treatment Coordinator / Dental Receptionist to join our team in Brookfield, CT. The ideal candidate will have a strong work ethic, be a team player, and possess the ability to multitask. The Treatment Coordinator acts as a liaison between the doctor and the patient, assisting in gathering information during the new patient experience, coordinating treatment plans, and presenting them to patients.

Responsibilities

• Greet and check in patients
• Handle heavy phone volume
• Schedule appointments for doctors and hygienists
• Act as a liaison between patients and doctors
• Enter patient treatment plans
• Discuss treatment needs with patients and make financial arrangements
• Estimate, collect, and post patient payments
• Follow up on patients with unscheduled treatment needed
• Coordinate with other offices for patient referrals and correspondence
• Perform general office duties (printing, faxing, computer data entry, etc.)

Requirements

• High school diploma or general education degree (GED)
• Dental reception experience
• Excellent computer skills
• Superior customer service skills
• Willingness to learn and grow
• Ability to reliably commute to the office location in Brookfield, CT
• Desire to become part of our family-oriented team and support our mission

Schedule

• Monday: 9AM – 5PM
• Wednesday: 9AM – 5PM
• Thursday: 9AM – 5PM
• Friday: 9AM – 5PM
• Includes up to two evenings per week and two Saturdays per month (shifts to be determined)

Pay

$22–$26 per hour

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

Preferred Qualities

• Dentrix Ascend Software Experience