Treatment Coordinator

Join a patient-centric community with a strong focus on work/life balance and opportunities for career growth. Professional development, continuing education, and support from robust business and operational teams are provided.

Schedule

• Monday - Wednesday: 7:45 am - 5:00 pm
• Thursday: 7:45 am - 3:15 pm

Responsibilities

• Answer incoming calls, including new patients and emergencies
• Establish trusting relationships with new patients
• Track pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Present treatment plans
• Ensure dental goals are being met regarding dental services
• Handle appointment scheduling
• Request records
• Conduct patient follow-ups
• Manage knowledge of case acceptances, budgeting, and insurance

Requirements

• High school diploma
• 2 or more years of dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Benefits

• Paid Time Off
• Paid company holidays, bereavement, and jury duty
• $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision insurance
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
• Employee Assistance Program (EAP) for all employees and their household
• 401K