Treatment Coordinator

About the role

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Prepare for patient exams
• Take all initial, progress, and final records and add them to the chart, including photos, CBCT scans and/or X-rays, as well as scans completed with the iTero.
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Cook up patients referred to specialists for care prior to treatment as necessary
• Aid in Local Store Marketing and community events

Requirements

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills

Qualifications

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Skills

• Bilingual (optional)

Benefits

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Competitive salary plus Bonus Opportunity

Schedule

Not specified