Treatment Coordinator

Southern Dental & Orthodontics, supported by Smile Brands, is seeking an experienced and bilingual Treatment Care Coordinator (TCC). This role is ideal for a flexible, patient-focused professional who thrives in a dynamic environment and is passionate about helping patients understand and move forward with their dental and orthodontic care.

Schedule

Spring Branch hours: Monday - Friday 8:30 am - 5 p.m.

Sugarland / Stafford:

• Monday - 9 a.m. - 5 p.m. (every other Monday)
• Tuesday - 9 a.m. - 5 p.m. (office closed 1 Tuesday a month)
• Wednesday - 9 a.m. - 5 p.m.
• Thursday - 11 a.m. - 7 p.m.
• Friday - 9 a.m. - 5 p.m.
• Every other Saturday 9 a.m. - 2 p.m.

Responsibilities

• Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options.
• Guide patients through their visit with ease and professionalism.
• Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Qualifications

• Minimum 1+ years of dental/orthodontic treatment coordinating experience required.
• Bilingual preferred.
• Strong understanding of dental and/or orthodontic procedures and terminology.
• Proven experience with insurance verification and treatment planning.
• Excellent communication and interpersonal skills.
• Comfortable discussing financial information and closing treatment plans.
• Highly organized with strong attention to detail.
• Ability to adapt and work effectively in multiple office environments.

Pay

$18-$22/hour

Benefits

Benefits are determined by employment status/hours worked and include:

• Paid time off (PTO).
• Health, dental, and vision insurance.
• Health savings account.
• Telemedicine.
• Flexible spending accounts.
• Life insurance and disability insurance.
• Employee discount programs.
• Pet insurance.
• 401k plan.

About Us

Smile Brands supports over 650 affiliated dental practices across 28 states, all focused on a single mission of delivering Smiles For Everyone!® — smiles for patients, providers, employees, and community partners. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.