Treatment Coordinator

Role and Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• PARTNERS WITH CLINICAL TEAM TO ENSURE EXCELLENT PATIENT EXPERIENCE.
• ADHERES TO DEADLINES AND PRIORITIZES WORK AGAINST THE PATIENT SCHEDULE.
• COLLECTS PAYMENTS FROM PATIENTS IN AN EFFECTIVE AND PROFESSIONAL MANNER.
• UNDERSTANDS DOCTOR TREATMENT RECOMMENDATIONS AND DEVELOPS TREATMENT PLANS FROM DIAGNOSIS.
• EFFECTIVELY COMMUNICATES TREATMENT OPTIONS AND ASSOCIATED COSTS TO THE PATIENT.
• Maintains confidentiality of all information in accordance with HIPAA.
• PERFORMS OTHER RELATED DUTIES AS ASSIGNED.

Education and Experience

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• MEDICAL OR DENTAL EXPERIENCE PREFERRED.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.
• Ledgership and problem-solving skills.
• Effective communication skills.
• Ability to work cross functionally with other team members.

What We Offer

• Competitive Pay, Bonus potential, and Annual Merit Reviews.
• Paid Time Off.
• 401k Plan w/Company Match.
• Health Savings Account (HSA) with HDHP health plans.
• Medical (including Virtual Care), Dental and Vision Coverage.
• Basic and Supplemental Life Insurance.
• Short & Long-Term Disability.
• Employee Assistance Program.
• BLS/CPR Certification.
• Career Path Advancement to Clinical or Management positions.
• National Discount and Rewards Marketplace.
• Paradigm Oral Health is an Equal Opportunity Employer.