Treatment Coordinator
About the role
At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities. At Gentle Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! The position is located at Gentle Dental Ballard, 15421 Main St Ste 101, Mill Creek, WA 98012.
Responsibilities
Manage patients from clinical diagnosis through treatment acceptance; communicate financial planning and treatment options; guide patients from first appointment to final visit to ensure a positive experience.
Qualifications
- Minimum of 1 to 2 years front office experience in a medical environment
- Computer literate (QSI/Denticon experience is a plus)
- Bilingual a plus
- Previous experience presenting Treatment Plans and going over costs of services preferred
- High school education or better
Benefits
- Employee Assistance Program
- Medical and pharmacy, dental, vision (for employees and their families)
- Basic life, AD&D, and long-term disability insurance
- 6 Paid holidays and 2 Paid floating holiday
- PTO (80 hours per year for hourly)
- 401k plan with company match
- Referral Bonuses ($600‑$2,500 depending on role)
Pay
$24 - $27 per hour
Schedule
Full-time, 40 hours. Monday - Friday.