Treatment Advocate (Full-time 11 pm to 7:30 am)

About the Role

Here at AAC we have a progressive culture; we listen to your ideas, value work‑life balance, invest in education, and foster trust and respect for all individuals. Our mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co‑occurring mental health disorders. The Treatment Advocate (TA) observes clients’ daily activities, assists in their recovery, collaborates with the treatment team, and provides service coordination as needed. The TA also operates the company vehicle to transport clients and facility visitors.

Responsibilities

• Welcome new patients and assist with orientation of programming schedule and rules.
• Conduct patient belongings searches upon admission.
• Complete safety rounds and security checks.
• Coordinate patients’ daily schedule, including treatment meetings, behavior interventions, and observation of participation.
• Provide support and encouragement to patients and encourage participation in group, individual, and family counseling services.
• Support clinical and nursing services as assigned.
• Participate in weekly treatment team meetings and program staff meetings.
• Ensure documentation meets contract, licensure, accreditation, and standards in a timely manner per AAC’s documentation policy.
• Communicate efficiently with other departments to ensure optimal patient care.
• Provide supportive services to outpatient and inpatient adult populations.
• Identify potentially harmful situations and report safety concerns to the Clinical Manager and/or CEO.
• Adhere to state department standards, facility accreditation, AAC policies, and professional ethics, maintaining appropriate boundaries.
• Respect patient rights and understand unique recovery needs.
• Use excellent written and verbal communication with staff, patients, and families.
• Demonstrate dependability, adaptability, and maintain confidentiality of patient and company information.
• Comply with HIPAA and 42 CFR Part 2 guidelines.
• Assist in monitoring and managing the therapeutic milieu.
• Intervene in crisis situations to de‑escalate and resolve emergencies.
• Comply with local traffic regulations; report delays or accidents.
• Load or unload baggage and perform miscellaneous errands such as store runs and mail handling.
• Make overnight drives and extended trips requiring irregular hours.
• Keep the vehicle clean, polished, and in operating condition.
• During transports, greet clients professionally, make them feel welcomed, assist with entry and exit, and answer questions to orient them before arrival at the facility.
• Perform other tasks as assigned by the direct supervisor within scope of practice.

Requirements

• High school diploma or GED required; associate’s or bachelor’s degree preferred in behavioral sciences, social sciences, human services, counseling, or psychology.
• Valid driver’s license with an insurable driving record.
• Working knowledge of vehicle safety and control systems.
• Minimum of 1 year experience in a behavioral healthcare field preferred.
• Familiarity with electronic health record software and documentation preferred.
• Ability to read, write, interpret written information, type documentation, present information to groups, and participate in meetings.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Willingness to work overtime, weekends, holidays, and flexible hours.

Physical Requirements

• Ability to sit, use hands and fingers, talk, hear, and smell continually.
• Ability to stand, walk, and reach frequently; climb or balance, stoop, kneel, or crouch occasionally.
• Frequent lifting and carrying up to 10 lb; occasional lifting and carrying up to 25 lb.
• Close vision required for computer monitors, reading documents, and operating copy/fax machines.
• Distance vision required for driving an automobile.
• Work environment is indoors, climate‑controlled; occasional exposure to outdoor weather conditions.
• Moderate noise levels typical of an office and light‑traffic driving.

Benefits

• Competitive compensation.
• 401(k) retirement plan.
• Medical, dental, vision, and life insurance.

Schedule

Sunday, Monday, Thursday, Friday, and Saturday from 7:00 am to 3:30 pm.