Treasury Solutions Officer

About the Role

The Treasury Solutions Officer is responsible for developing and managing commercial client relationships by delivering treasury management solutions that help businesses optimize cash flow, improve operational efficiency, and manage financial risk. Reporting to the SVP Treasury Solutions, this role partners closely with Commercial Banking, Retail Banking, and Operations teams to identify client needs and provide tailored treasury services. The Treasury Solutions Officer contributes to SSB&T's success by driving treasury management revenue, deepening client relationships, supporting deposit growth, and delivering solutions that enhance the overall client experience while supporting the Bank's strategic growth objectives.

Responsibilities

• Champion SSB&T’s Core Values: Model SSB&T’s core values, embedding them into data strategy, governance, and team culture.
• Treasury Management Sales & Business Development
  • Develop and manage treasury management relationships with commercial and business banking customers.
  • Identify opportunities to provide treasury solutions that enhance clients’ cash flow, liquidity management, and operational efficiency.
  • Partner with lenders and relationship managers to expand existing relationships and acquire new business.
  • Conduct treasury management needs assessments and recommend tailored products and services.
  • Meet established sales, revenue, and relationship growth goals through proactive business development efforts.
• Treasury Product Expertise & Solution Delivery
  • Serve as a subject matter expert for treasury management products and services, including ACH, wire transfer, remote deposit capture, merchant services, positive pay, and online banking solutions.
  • Design and present customized treasury solutions based on client needs and business objectives.
  • Educate customers on treasury products, system capabilities, and best practices.
  • Assist with treasury product implementation planning and service customization.
  • Maintain strong knowledge of treasury management trends, technologies, and industry best practices.
• Client Relationship Management
  • Build and maintain strong relationships with business clients through ongoing communication and consultative support.
  • Conduct periodic account reviews to identify opportunities for service enhancements and relationship expansion.
  • Provide timely and professional responses to customer inquiries, service requests, and operational concerns.
  • Collaborate with internal partners to ensure delivery of exceptional client service.
  • Support client retention efforts through proactive relationship management and problem resolution.
• Implementation & Operational Support
  • Coordinate treasury product onboarding, implementation, and training activities for new and existing clients.
  • Partner with Treasury Operations and other support teams to ensure successful implementation and ongoing service support.
  • Monitor implementation timelines and resolve issues to ensure a positive customer experience.
  • Assist with documentation collection, setup requirements, testing, and system access administration.
  • Ensure treasury services are implemented accurately and according to established procedures.
• Compliance & Risk Management
  • Ensure treasury management activities comply with bank policies, operational procedures, and regulatory requirements.
  • Maintain knowledge of applicable regulations, including BSA/AML, NACHA rules, and fraud prevention practices.
  • Identify and mitigate operational, fraud, and transaction risks associated with treasury products and services.
  • Assist customers with treasury security practices and fraud prevention education.
  • Support audit, examination, and compliance review activities as required.
• Collaboration & Strategic Support
  • Partner closely with Commercial Banking, Business Banking, Retail Banking, Credit Administration, and Treasury Operations teams.
  • Support strategic initiatives that increase treasury management revenue and client engagement.
  • Participate in sales meetings, client calls, presentations, and community business development events.
  • Assist with product development feedback and process improvement initiatives.
  • Support special projects and departmental initiatives as assigned while contributing to overall organizational growth and success.

Requirements

• Ability to adapt to growing business needs and structural changes.
• High school diploma or GED (for teller and entry-level positions); bachelor's degree in finance, accounting, business administration, or a related field for professional roles.
• Relevant licenses where required by law or regulation.
• Familiarity with applicable banking regulations.
• Attention to detail.
• Proficiency with standard office software and ability to learn core banking platforms.
• Effective written and verbal communication skills.
• Ability to pass a criminal background check and any required pre-employment screening (drug testing, fingerprinting for FDIC-insured institutions).

Qualifications

• Bachelor's degree in Finance, Business Administration, Accounting, Banking, Economics, or a related field preferred.
• 3+ years of experience in Treasury Management, Cash Management, Commercial Banking, Business Banking, or a related financial services role.
• Proven experience developing and managing commercial client relationships.
• Strong knowledge of treasury management products and services, including ACH, wire transfers, positive pay, remote deposit capture, merchant services, lockbox services, and online banking platforms.
• Demonstrated success meeting or exceeding treasury management sales, deposit growth, and revenue generation goals.
• Experience partnering with Commercial Bankers and Relationship Managers to identify and deliver treasury solutions.
• Strong understanding of commercial banking operations, cash flow management, and business client financial needs.
• Experience preparing proposals, pricing analyses, treasury reviews, and client presentations.
• Knowledge of treasury management regulations, fraud prevention practices, and risk management principles.
• Ability to identify opportunities to deepen client relationships through cross-selling and solution-based conversations.
• Strong consultative sales, business development, and relationship management skills.
• Excellent verbal, written, and presentation skills with the ability to communicate effectively with business owners and senior executives.
• Strong analytical and problem-solving skills with the ability to evaluate client needs and recommend appropriate solutions.
• Proficiency with treasury management platforms, CRM systems, Microsoft Office applications, and business banking technologies.
• Demonstrated ability to work independently while collaborating effectively with Commercial Banking, Operations, and other internal partners.

Schedule

Exempt full-time position. Work flexible hours – including evenings or weekends – to meet customer needs, support loan activity, and attend events. Community/volunteer involvement of a minimum of 12 hours per year.

Location & Travel

Physical reporting to a Branch or Operations location. Travel may be necessary depending on business needs.

Physical Requirements

• Focus-intensive position requiring extended periods of sitting and digital navigation.
• Occasional walking, standing, and use of office equipment.
• Must possess close visual acuity and clear speech for verbal communication.

Pay

We are committed to competitive compensation at SSB&T. By analyzing market data, we establish fair salary ranges. Your pay is determined by your experience, the role's market value, and your geographical location.