Treasury Operations Lead

Responsibilities

• Provides oversight for the support of cash management and treasury services products.
• Responsible for coordinating the implementation and installation of treasury products with business clients using available staff resources.
• Captures and communicates to the commercial customers regarding new product functionality, enhancements, or changes to the products, benefiting or affecting the customer.
• Serves as the Treasury subject matter expert and leads the Support team, providing training, overseeing daily operations, and acting as the primary contact for questions, escalations, and complex issues.
• Protects all client and bank information confidentially and follows all company policies.
• Completes monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
• Completes other specified duties as assigned.