Treasury Mgmt Svc Spec, Sr

We need to output HTML fragment with sections: Overview (maybe not a heading? The overview is prose). The instructions: use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. We have overview paragraph, responsibilities, key accountabilities (which are basically responsibilities), key competencies (skills), qualifications and education requirements (qualifications), salary range (pay). Benefits: they mention medical, dental, vision insurance, 401K, continuing education, employee assistance program, Impact Network Groups. That's benefits. Schedule not mentioned. So we should have sections: Overview (maybe not a heading? Could be

directly). But they said use

for section headings (e.g., About the role, Responsibilities...). Overview could be considered "About the role" or "Overview". We can use

About the role

for overview. Or we could not add heading for overview and just put

. But they said use

for section headings (e.g., About the role...). It doesn't forbid using other headings? Probably we should use

for each section we include. So we can have:

About the role

...

Responsibilities

• ...

But we have responsibilities and key accountabilities overlapping. We can combine them into one responsibilities list. Key competencies -> Skills section. Qualifications and education requirements -> Qualifications section. Salary range -> Pay section. Benefits -> Benefits section. We must not include filler like "commensurate with experience". Salary range is specific: $26.50/hr - $43.00/hr. So we include Pay section. Benefits: medical, dental, vision insurance, 401K, continuing education opportunities, employee assistance program, Impact Network Groups. We'll list those. We must remove boilerplate: EEO, equal opportunity, etc. Also remove "Old National is proud to be an equal opportunity employer..." etc. Also remove "We do not accept resumes from external staffing agencies..." etc. Also remove "Join our team!" maybe okay but it's not boilerplate? It's a call to action; maybe considered application instruction? It's not exactly instruction but could be considered promotional. Safer to remove? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Join our team!" is not exactly application instruction but could be considered promotional; but it's not duplicated. I'd keep it maybe as part of overview? But better to remove as it's not substantive info. However overview already includes mission. We'll keep overview paragraph as given but we can trim the final sentence "Join our team!" if it's considered application instruction. Safer to remove. We need to preserve all substantive information. So we need to include the overview text (first paragraph) minus any boilerplate. The overview includes: "Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values." That's substantive. We'll keep that as overview. Now responsibilities: The text includes "Responsibilities The T reasury Management Service Specialist Senior will have primary responsibility for supporting the Service Sp ecialists within TM Client Services . This role will aid in the development of team members’ knowledge as well as escalation of situations where standard support paths are not viable . Team members in this role will also monitor daily workload and elevate instances where service level adherence is at risk . Additionally, this role will compile management reports that will show relevant support trends as well as complete quality audits of work completed by TM Client Services Specialists ." Then "Key Accountabilities" bullet points: Team Member Development, Relationship Cultivation, Daily Capacity Monitoring. Those are also responsibilities. We'll combine into a list. We need to extract each duty as list items. From responsibilities paragraph: - Supporting the Service Specialists within TM Client Services. - Aid in the development of team members’ knowledge. - Escalation of situations where standard support paths are not viable. - Monitor daily workload and elevate instances where service level adherence is at risk. - Compile management reports that will show relevant support trends. - Complete quality audits of work completed by TM Client Services Specialists. From Key Accountabilities: Team Member Development: - Develop and maintain procedures and reference guides utilized by TM Client Service Specialists. - Coordinate and participate in new hire and ongoing training initiatives. - Conduct ongoing quality audits for each TM Client Service Specialist to ensure adherence to procedures and service expectations. Relationship Cultivation: - Listen to clients and internal partners with a mindset geared towards curiosity, empathy, and bias for action. - Collaborate with internal and external partners to achieve timely resolution to escalated issues. - Communicate timely updates and relevant information to key stakeholders for outstanding issues. Daily Capacity Monitoring: - Monitor workload for critical functions within the TM Client Services Team and adjust resources to ensure timely completion of tasks. - Compile periodic management reports relevant workload trends and service level adherence. We should avoid duplication: some items like "conduct ongoing quality audits" appears both in responsibilities and key accountabilities. We'll keep unique items. Now Skills (Key Competencies): list of competencies with descriptions. We'll extract each competency heading and maybe short description. The list includes: - Makes Decisions & Solves Problems – (description) - Delights Clients – (description) - Understands data, metrics and/or financial information... (description) - Develops Talent – (description) - Compelling Communication – (description) We'll make list items each with the competency name and maybe brief description. Qualifications And Education Requirements: - Associate’s or bachelor’s degree or HS graduate with equivalent work experience - Strong knowledge of Treasury Management products and services or prior experience in supporting business clients is essential - Ability to communicate with business clients on complex technical solutions is essential - Ability to adapt to a rapidly changing environment and quickly reprioritize tasks is essential - Strong verbal and written communication skills is essential - Ability to troubleshoot hardware and software issues is preferred - 3-5 years of experience in Treasury Management or business banking products and services is preferred We'll list as

• ... Pay: Salary Range $26.50/hr - $43.00/hr. Benefits: medical, dental, vision insurance; 401K; continuing education opportunities; employee assistance program; Impact Network Groups. We'll output HTML fragment. Make sure not to include any empty sections. We'll not include Schedule. We'll not include any heading for Job ID. We'll output:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Skills

  • ...
  ...

  Qualifications

  • ...
  ...

  Pay

  The salary range for this position is $26.50/hr - $43.00/hr.

  Benefits

  • Medical, dental, and vision insurance
  • 401K
  • Continuing education opportunities
  • Employee assistance program
  • Impact Network Groups
  We need to ensure we didn't repeat job title. Good. Now we need to ensure we preserve all substantive information from overview. We'll include the overview paragraph exactly as given (maybe trim final "Join our team!"). Let's copy overview paragraph: "Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values." We'll keep that. Now responsibilities list: we need to ensure we didn't miss any. Let's compile final list: From responsibilities paragraph: - Supporting the Service Specialists within TM Client Services. - Aiding in the development of team members’ knowledge. - Escalating situations where standard support paths are not viable. - Monitoring daily workload and elevating instances where service level adherence is at risk. - Compiling management reports that show relevant support trends. - Completing quality audits of work completed by TM Client Services Specialists. From Key Accountabilities: Team Member Development: - Developing and maintaining procedures and reference guides utilized by TM Client Service Specialists. - Coordinating and participating in new hire and ongoing training initiatives. - Conducting ongoing quality audits for each TM Client Service Specialist to ensure adherence to procedures and service expectations. Relationship Cultivation: - Listening to clients and internal partners with a mindset geared towards curiosity, empathy, and bias for action. - Collaborating with internal and external partners to achieve timely resolution to escalated issues. - Communicating timely updates and relevant information to key stakeholders for outstanding issues. Daily Capacity Monitoring: - Monitoring workload for critical functions within the TM Client Services Team and adjusting resources to ensure timely completion of tasks. - Compiling periodic management reports relevant to workload trends and service level adherence. We can combine similar items: "Compiling management reports" appears twice (support trends vs workload trends). We'll keep both as distinct. Now Skills list: We'll extract each competency heading and maybe keep the description after dash. List: - Makes Decisions & Solves Problems – Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences. - Delights Clients – Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. - Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. - Develops Talent – Strengthen your abilities for today and beyond. Develops team members’ effectiveness in their current and future roles through development activities