Treasury Mgmt Customer Exp Specialist II-2

Duties & Responsibilities

• Identifies, researches, analyzes and resolves complex problems with regard to the servicing of customers.
• Prioritizes service issues and ensures they are completed on time and with a recognized / accepted resolution by the customer.
• May perform training or education for customers on specific products.
• Acts as internal resource for inquiries.
• May recommend process improvements and efficiencies for product and service workflows.
• Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments.
• Acts as mentor to less experienced Treasury Management Customers Service Specialists.
• Performs other duties as assigned.

Basic Qualifications

• A High School Diploma or equivalent.
• 3 or more years of Treasury Management experience.

Preferred Qualifications

• Commercial card experience.
• Basic to intermediate knowledge of Microsoft Office applications.
• Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail.
• Understanding of TM products and services, or commercial banking.

Exempt Status

Yes

Workplace Type

Office

Compensation Range

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.

Benefits

• Health insurance coverage.
• Wellness program.
• Life and disability insurance.
• Retail savings plan.
• Paid leave programs.
• Paid holidays.
• Paid time off (PTO).

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.