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Jobs · Finance · Utah

Treasury Management Technical Services Specialist

Zions Bancorporation · Midvale, UT · 6 days ago
On-siteFinance$20–$29/hrFull-time

About the role

The Treasury Management Technical Services team at Zions Bancorporation is seeking a TM Technical Services Specialist. This role involves providing level 1 and 2 technical support and training for new clients or users on various Treasury Management products.

Responsibilities

  • Provide technical support and training for new clients or users on Treasury Management products such as Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products.
  • Train users on the introduction of the TM Knowledge Center and may resolve hardware/software compatibility issues.
  • Assist with complex technical issues related to the installation and use of software for specific bank products.
  • Identify, investigate, and propose solutions to technical issues, working towards resolving root causes to prevent recurring issues.
  • Support complex client enrollments across affiliates as assigned and coordinate file testing and transmission setups.
  • Stay updated with technology upgrades and product enhancements.
  • Adhere to Bank policies and procedures.
  • Assist with special projects as required and perform other duties as assigned.

Requirements

  • A High School diploma or equivalent with 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience.
  • Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones.
  • Good customer service, problem-solving, analysis, and communication skills, both verbal and written.
  • Ability to train clients on Treasury Management products and systems.
  • Ability to identify and resolve technical issues.
  • Detail-oriented.
  • Good client relationship skills.

Qualifications

  • High School diploma or equivalent.
  • 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience.
  • Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones.
  • Good customer service, problem-solving, analysis, and communication skills, both verbal and written.
  • Ability to train clients on Treasury Management products and systems.
  • Ability to identify and resolve technical issues.
  • Detail-oriented.
  • Good client relationship skills.

Benefits

  • Benefits starting on day one.
  • 12 bank holidays.
  • Profit sharing.
  • Company-matched 401(k) contributions.

Pay

Salary range depending on location and experience: $20-29/hour.

Schedule

This position is full-time in-office with variable schedule options. Available office locations include:

  • Chandler, AZ - 1265 South Price Rd, Suite # 1, Chandler AZ
  • Los Angeles, CA - 550 S Hourpe St Ste 300 Los Angeles CA
  • Denver, CO - 7222 E Layton Ave, Denver CO 80237
  • Las Vegas, NV - 750 E Warm Springs RD, 1st Fl, Las Vegas NV
  • Houston, TX - 1801 Main Street, Houston TX 77002
  • Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047
  • Seattle, WA - 601 Union St, Suite 3600, Seattle WA

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