Treasury Management - Business Service Banker

About the role

Functions as the primary daily contact between commercial banking customers and U.S. Bank. Maintains and expands the relationship with customers by providing overall customer support services. Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that meet customers' needs. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Responsibilities

• Serve as primary daily contact for commercial banking customers
• Maintain and expand customer relationships through support services
• Proactively identify potential problems and compliance issues
• Maximize client satisfaction and encourage relationship expansion
• Identify products and services that meet customer needs
• Develop working knowledge of assigned area and accounts through frequent client contact
• Execute standard departmental procedures

Qualifications

• Associate's degree, or equivalent work experience
• Three to five years of experience in financial services industry

Skills

• Excellent verbal, written, and interpersonal communication skills
• Outstanding customer service and problem resolution skills
• Proficient computer skills, especially Microsoft Office applications
• Experience with department-specific systems
• Advanced knowledge of departmental and bank products and services

Schedule

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

Pay Range: $27.00 - 33.00