Treasury Management Advisor II

General Description of Position

The Treasury Management Advisor II is responsible for sales of cash management products to new and existing commercial customers with a focus on generating fee income. They will provide ongoing support to customers that utilize cash management products, ensuring customer satisfaction. They will assist others with customer calling efforts by preparing comparative analysis and making product recommendations. The employee should be knowledgeable on cyber security and measures to take to circumvent risk.

Essential Duties and Responsibilities

• Consult with prospective clients to determine cash management and other banking product needs.
• Prepare necessary documentation (applications, contracts) for implementation of services sold.
• Make on-site visits for installation of services sold where applicable.
• Make follow-up calls with commercial clients to ensure customer satisfaction with services.
• Serve as a liaison between commercial customers and operations during the early stages of the relationship.
• Prepare responses to Request for Proposals (RFPs) to include a cost analysis of banking services.
• Support calling efforts of bank staff to attract and retain new business.
• Cover training sessions for lenders, business development, and retail staff regarding the benefits of products.
• Work with management to determine ongoing risk assessment processes.
• Participate in groups or committees that impact product offerings related to commercial services.
• Educate customers on the importance of cyber security and measures to take to circumvent risk.

Qualifications

• Broad knowledge of fields such as accounting, marketing, business administration, finance, etc.
• Equivalent to a four-year college degree, plus 5 years related experience and/or training, or equivalent combination of education and experience.

Communication Skills

• Write reports, business correspondence, and policy/procedure manuals.
• Present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts such as fractions, ratios, and proportions to practical situations.

Critical Thinking Skills

• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Required Certifications, Licenses, Registrations

• Not indicated.

PREFERRED Certifications, Licenses, Registrations

• Certified Treasury Professional (CTP) Credential
• Accredited ACH Professional

Software Skills Required

• Intermediate: 10-Key, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
• Basic: Accounting, Alphanumeric Data Entry, Contact Management, Database, Human Resources Systems, Payroll Systems

Working Conditions

• Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

Environmental Conditions

• The noise level in the work environment is usually moderate.

Physical Activities

• Regularly required to talk or hear.
• Frequently required to sit, use hands to finger, handle, or feel.
• Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.

Additional Information

• Required Education and Experience: Bachelor's degree and minimum five (5) years of related banking experience.
• Required Proficiencies: Excellent oral and written communication skills, proficient in Microsoft Office products (specifically Excel) and Adobe DC, applicable knowledge of cyber security.
• Must be able to identify and measure potential risk with respect to treasury products and services.
• Preferred Proficiencies: Bilingual in English/Spanish, occasional overnight travel may be required.