Treasury Client Onboarding Project Manager
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
About the role
We are seeking a dynamic and client-focused Project Manager to join our Treasury Client Onboarding Team. This role is responsible for leading and coordinating project-based onboarding initiatives for new and existing Treasury Management clients. The Treasury Client Onboarding Team provides a seamless project-based onboarding experience for new Treasury Management clients and expands existing client relationships with new treasury services.
The Project Manager participates in the identification, design, development, and implementation of assigned projects and serves as the point of contact, collaborating with internal and external partners to ensure successful and timely completion of projects. This role guides project teams through assigned initiatives and holds individuals accountable for deliverables and timelines.
Responsibilities
- Oversee all client and internal partner initiatives for new clients or existing clients adding new treasury services, with direct impact on Treasury Client Onboarding and Servicing (TCOS); ensure project deliverables are met on time.
- Coordinate, facilitate, and participate in client meetings related to assigned projects and initiatives.
- Lead and manage end-to-end onboarding projects for Treasury Management clients, ensuring timely and successful implementation of solutions.
- Monitor project progress, manage risks, and resolve issues to ensure successful outcomes using project plans as needed.
- Solicit ongoing feedback from clients, Relationship Managers, internal partners, and servicing peers to identify areas of improvement.
Requirements
- Bachelor's degree or equivalent work experience.
- Three to five years of experience in project management activities.
Skills
- Knowledge of Treasury Management or related financial services.
- Strong project management skills and expertise.
- Proficiency in Microsoft Office Suite.
- Strong communication, problem-solving, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent verbal and written communication skills.
- Strong executive presence and confidence partnering with various levels within the organization.
- Demonstrated leadership and the ability to influence without authority.
- Background managing or servicing business clients, with an emphasis on an elevated client experience.
- Strong analytical and data interpretation skills.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Benefits
- Healthcare (medical, dental, vision).
- Basic term and optional term life insurance.
- Short-term and long-term disability.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation (from two to five weeks depending on salary grade and tenure).
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
Pay
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location. Pay Range: $86,530.00 - $101,800.00.