Traveling Service Technician - Eastern US

Essential Functions

• Travel to customer sites to provide technical support, troubleshooting, repairs and preventative maintenance as scheduled by the service manager.
• Complete accurate and detailed records of work completed.
• Provide excellent customer service to include training on equipment operation, maintenance and rationale of repairs and service.
• Collaborate with other technical staff onsite and inhouse to resolve complex issues and develop solutions to improve equipment performance and reliability.
• Demonstrate a safe work environment in all areas of work for example lock out tag out.

Competencies

• Strong working knowledge of mechanical, electrical, pneumatic, and hydraulic components and systems of commercial laundry equipment.
• Ability to complete thorough written inspections of equipment and recommendations of required scope of work.
• Working knowledge of reading and interpreting electrical, mechanical and layout blueprints.
• Strong interpersonal skills to interact with a diverse group of customers and vendors.

Physical Demands

• Must be able to physically bend, stretch, kneel, and squat to perform repairs and inspections.
• Demonstrate visual acuity to inspect products and manual dexterity to perform repairs.
• Must be able to lift and carry 50 pounds in the form of boxes of supplies or product components.
• Ability to operate a motor vehicle is required.

Work Environment

• Commercial laundry/shop environment with regular exposure to industrial machinery, possible noise, and respiratory pollutants.
• Wear PPE as required: uniforms, safety eye wear, masks, gloves, respirators, work boots, hard/bump hats, fall protection and ear protection.