Traveling Leasing Agent
Newbury Residential specializes in acquiring and revitalizing multifamily properties—particularly in secondary and tertiary markets—through strategic acquisitions, efficient closings, and targeted renovations. With over a decade of experience, we’re experts at rebranding, repositioning, and elevating asset performance while consistently outperforming national averages. Newbury’s mission is to create exceptional living spaces that enrich the lives of our residents, foster a sense of community, and uphold the highest standards of quality and customer service.
About the role
As a Traveling Leasing Agent with Newbury Residential, you’ll support leasing performance across multiple communities, stepping in where the need is greatest—whether that’s boosting occupancy, assisting during transitions, or providing short-term onsite coverage. This role is perfect for someone who loves meeting new people, thrives in fast-paced environments, and feels energized helping communities stabilize and grow. You’ll travel to designated properties, represent the Newbury brand, and support onsite teams by driving leasing results and delivering exceptional customer service.
Responsibilities
- Leasing & Sales Performance
- Manage the full leasing process at assigned communities, including tours, follow-up, applications, screening, and move-ins.
- Execute strong sales techniques to improve conversion rates and stabilize occupancy.
- Maintain accurate prospect and resident records in the property management system.
- Support lease-ups, rebranding efforts, and occupancy pushes across multiple markets.
- Marketing & Outreach
- Ensure online listings, photos, availability, and pricing reflect current community offerings.
- Assist with social media engagement, online review responses, and digital marketing support.
- Conduct grassroots outreach with local employers, businesses, and community partners to generate qualified leads.
- Customer Service & Resident Relations
- Serve as a professional, friendly, solutions-driven point of contact for prospects and residents.
- Support resident retention efforts through renewal conversations, follow-up communication, and assistance with community engagement activities.
- Help resolve resident inquiries and concerns while promoting a positive living environment.
- Operational Support
- Travel to properties to provide short-term leasing coverage, assist with property transitions, or support during staffing shortages.
- Ensure model units, amenity spaces, and tour routes meet Newbury’s standard for cleanliness, presentation, and curb appeal.
- Collaborate with maintenance teams to communicate ready-unit status and coordinate move-ins.
- Assist onsite leadership with light administrative tasks related to leasing, occupancy, and reporting.
- Compliance & Professional Standards
- Adhere to fair housing laws, company policies, and standardized leasing procedures.
- Maintain accurate leasing files and documentation.
- Represent Newbury Residential with professionalism and consistency across all assigned communities.
Requirements
- Ability to travel nationwide 80%+ of the time; flexibility for extended stays at assigned properties as needed.
- Minimum 3 years of experience as a leasing agent, customer service role, or sales role.
- Demonstrated leadership skills and experience managing or mentoring property teams.
- Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred).
- High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus.
- Valid Driver’s License and reliable transportation.
- Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain.
- Ability to work flexible hours including some evenings and weekends, as needed.
- Professional, customer-focused, and results-driven approach.
Benefits
- Competitive Salary
- Mileage Reimbursement
- Housing Provided (during 10-day rotations)
- Weekly Food Per Diem during travel weeks
- Health, Dental, and Vision Insurance
- Generous Paid Time Off
- 401K with Company Match
- Ongoing Training and Professional Development
Core Values
- Honesty at Our Core – transparency and integrity in every interaction.
- People Centered Approach – putting prospects and residents first, always.
- Innovation – fresh ideas and creative approaches to marketing and service.
- The Newbury Standard – excellence in design, service, and performance.
- Empowering Respect – dignity, inclusivity, and collaboration across our teams.