Travel Service Technician (Levels I, II, III)

About the role

We are immediately hiring Travel Service Technicians at all levels, from Entry Level up to Senior Technicians. These positions require at least 60% out-of-town travel. For higher-level technicians, experience working on generators is strongly preferred.

Responsibilities

• Coordinate the delivery, installation, and servicing of rental equipment
• Process customer orders from sales or branch manager to ensure timely fulfillment and delivery
• Deliver exceptional customer experiences that foster repeat business
• Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications
• Utilize appropriate PPE and fall protection at all times to ensure safety
• Perform initial equipment startup and necessary service repairs
• Retrieve equipment from customer locations upon rental completion
• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse
• Higher-level technicians will clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations

Requirements

• Experience levels ranging from 0–10+ years are welcome
• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians
• Must pass a DOT physical and drug test to operate company vehicles
• Valid driver’s license with a satisfactory motor vehicle report (MVR)
• Candidates must be willing to undergo a background check prior to employment
• Ability to lift/move up to 50 lbs. using safe lifting practices
• Strong customer service aptitude, effective communication skills, and mechanical knowledge
• A willingness to learn and develop within the company

Skills

• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage

Benefits

• Full-time positions with overtime opportunities
• Competitive hourly pay with quarterly bonus
• Strong Travel Incentives (daily meal allowance, travel premium, paid travel accommodations, etc.)
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

Schedule

• This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons
• Travel may also be necessary
• Overtime and double-time pay rates apply for applicable hours worked
• Must be willing to travel out-of-town at least 60% of the time