Travel Service Technician (Levels I, II, III)

About the role

Mobile Air & Power Rentals is seeking Travel Service Technicians to join our dynamic team. Positions range from Entry Level to Senior Technicians, with at least 60% out-of-town travel required. Higher-level technicians should have experience working on generators.

Responsibilities

• Cook up to 100% of customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
• Deliver exceptional customer experiences to foster repeat business.
• Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications.
• Utilize appropriate Personal Protective Equipment (PPE) and fall protection at all times to ensure safety.
• Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
• For higher-level technicians, clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.

Requirements

• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.
• Experience levels ranging from 0-10+ years are welcome.
• Must pass a DOT physical and drug test to operate company vehicles.
• Valid driver’s license with a satisfactory motor vehicle report (MVR).
• Candidates must be willing to undergo a background check prior to employment.
• Must be able to lift/move up to 50 lbs. using safe lifting practices.
• Strong customer service aptitude, effective communication skills, and mechanical knowledge are essential.
• A willingness to learn and develop within the company is required.

Qualifications

• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
• Must be willing to travel out-of-town at least 60% of the time.

Skills/Experience

• Experience working on generators is strongly preferred for higher-level technicians.
• Must be willing to work a rotating on-call schedule and be available for evenings, weekends, and holidays during peak seasons.
• Overtime and double-time pay rates apply for applicable hours worked.

Benefits

• Full-time positions with overtime opportunities.
• Competitive hourly pay with quarterly bonus.
• Strong Travel Incentives (daily meal allowance, travel premium, paid travel accommodations, etc.).
• Health, Vision, and Dental Insurance.
• Life Insurance.
• 401k with company match.
• Paid time off (vacation, sick days, holidays).
• Career development and advancement potential.
• Employee discount programs.

Pay

• Hourly pay with potential for overtime and double-time pay.

Schedule

• This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons.
• Travel may also be necessary.
• Overtime and double-time pay rates apply for applicable hours worked.
• Must be willing to travel out-of-town at least 60% of the time.