Jobs · Customer Service

Travel Operations Coordinator

Sight Sea Travel · United States · 5 days ago
RemoteRemoteCustomer Service$54k–$62k/yrFull-time

Sight Sea Travel is looking for a Travel Operations Coordinator to support vacation planning, cruises, all-inclusive travel, reservations, customer service, and itinerary support. The position is full time, 100% remote, and open to candidates throughout the United States.

Responsibilities

  • Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
  • Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
  • Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across vacation planning and reservations.
  • Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
  • Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
  • Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

  • Strong travel-operations, organization, customer-service, and follow-up skills.
  • Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
  • Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
  • Clear communication with suppliers, travelers, and internal teams.
  • Good judgment when prioritizing time-sensitive travel disruptions or missing information.
  • A pre-employment background check is required.

Pay

$54,000 - $62,000 per year

Schedule

  • Full Time
  • 100% Remote — United States

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