Travel Operations Assistant (Temporary)

About the role

As a member of the Booking Delivery Team, you’ll be providing administrative support to the operations and sales team by printing, packing, and posting finalized travel documents, ensuring our finished product really looks and feels the part—showcasing both our brand, our product, and our service—well before our clients have even left. As the final person to encounter our client-facing documents before they reach the recipient, the timely delivery of these resources will be your responsibility, and your ability to take a systematic yet client-focused approach to your work will ensure optimum success in this role.

This is a temporary, full-time, in-office role from late August through the end of October.

Responsibilities

• Print generic travel documents such as destination guides, dossiers, and maps
• Pack and send final trip documents to clients
• Other duties assigned by your line manager for the overall benefit of the organization

Requirements

• Administrative experience gained in an order processing/order fulfilment capacity
• Task-oriented, with a systematic and methodical approach to work
• Eye for detail, able to balance productivity and accuracy to maintain quality
• High-quality communication/interpersonal skills in emails, in-person, and on the phone
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, and SharePoint)
• Advanced level of English, both written and spoken (UK, US & AUS)

About us

Inside Travel Group Ltd is a pioneering travel company with a passion for crafting extraordinary experiences in Japan. With offices in the UK, USA, Australia, and Japan, we have been connecting travelers to the heart and soul of Japan with our customized tours and unique travel experiences. Winning numerous awards for our innovative packages and services, we have built a reputation for excellence and sustainability in travel. Becoming B Corp certified in 2023 has further solidified our commitment to not just creating unforgettable holidays, but also to making a positive impact on the world.

Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, FL, GA, IN, MI, MN, NC, NV, OR, PA, TX, VA.