Travel Manager, US

Key Responsibilities

• Manage regional travel categories including TMC, air, hotel, car rental, rail, ground transportation, private aviation/jet, and other travel-related services.
• Support selected global travel sub-categories or act as a subject matter expert for global travel initiatives.
• TMC Management: Lead TMC evaluation, selection, implementation, governance, and performance management for the covered region. Partner with travel managers in other regions to drive global consistency, collaboration, and service optimization.
• Supplier Sourcing & Negotiation: Manage airline, hotel, car, Visa sourcing, RFPs, commercial negotiations, contracting, and supplier relationship management for travel vendors. Drive cost savings, improved traveler benefits, service quality, and supplier innovation.
• End-to-End Travel Operations: Oversee E2E travel processes including policy, pre-trip approval, booking, in-trip support, exception handling, and compliance. Improve online/offline service processes and digital travel platforms.
• Policy Compliance: Support travel policy execution, compliance monitoring, exception reporting, and continuous improvement. Ensure suppliers and internal users follow Lenovo travel policies and local regulatory requirements.
• Stakeholder Management: Build strong partnerships with business leaders, HR, Finance, Security, and regional local admins. Manage stakeholder communications, issue resolution, and satisfaction improvement.
• Data, Reporting Insights: Manage travel data, dashboards, supplier scorecards, savings tracking, service KPIs, compliance reports, and traveler feedback. Keep drive and identify optimization opportunities.
• Risk, Duty of Care: Collaborate with Security and HR teams on traveler safety, risk management, emergency support, and duty-of-care processes. Improve traveler experience while balancing cost, compliance, and service quality.

Basic Qualifications

• Bachelor's degree in related field
• 5+ years of corporate travel management experience, preferably in multinational companies

Preferred Qualifications

• Strong experience in travel sourcing, supplier management, TMC operations, and stakeholder engagement
• Knowledge of corporate travel platforms, online booking tools, expense systems, and travel reporting
• Strong negotiation, analytical, project management, and communication skills
• Fluently speak Spanish and Portuguese besides English for Americas regional coverage
• Experience working across U.S., LATAM, or global travel markets
• Experience with travel risk management / duty of care
• Familiarity with corporate card, expense reimbursement, and payment processes
• Ability to manage regional implementation projects and vendor transitions
• Strong data capability: Excel, Power BI, supplier dashboards, or equivalent reporting tools

Benefits

Lenovo is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.