Travel Hotel Manager

About the role

The Site Manager will be the liaison between the client and site. The successful candidate is responsible for looking after all guests and/or activities on-site as well as the appearance, maintenance, and overall operation of the site facilities. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced customer focused environment.

Responsibilities

• Inbound and outbound processing of all guests
• Maintain a clean, safe, and comfortable environment for all guests and employees
• Liaison between guests, client, and Cotton senior management
• Promptly address all concerns and issues
• Supervise staff and work with house services to ensure all requirements are met for the functional service areas
• Support the Site Staff, Project Manager, and Supervisors
• Responsible for the physical appearance of the site to meet corporate quality and esthetics standards
• Proactively identifies work tasks, coordinates, and delegates work, establishes, and executes project objectives, and provides general care for the site
• Monitors and evaluates site supply needs and manages inventory levels to include asset tracking
• Manages vendor purchase order process while ensuring cost control
• Generates and provides reports as required by management and/or client
• Audit property management systems, job / safety folders, and operational files
• Tracking of guest occupancy as required using prescribed method based on site and/or client requirements
• Works with housekeeping management to ensure required cleaning activities are performed as required for the site
• Supervises the site staff
• Maintains all requisite safety documentation to provide a safe and comfortable environment
• Champions a collaborative and inclusive site safety culture
• Ensures compliance with all pertinent local, state, and federal regulations
• Errands as needed for site operations
• Complete additional tasks as required

Requirements

• High School Diploma or equivalent (associates degree or 2+ years of relevant experience preferred)
• Valid Driver’s License

Knowledge and Skills

• Hospitality management experience is REQUIRED
• Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
• Strong customer service and soft skills to effectively deal with internal and external customers
• Basic understanding of mechanical, carpentry, plumbing and electrical
• Experience in scheduling
• Proficient in all Microsoft office software
• Valid driver’s license
• Able to stand and move throughout office/buildings and continuously perform essential job functions
• Occasionally lift and/or mover up to 50 pounds
• Required to regularly walk the property
• Ability to be flexible in schedule to meet operational needs. This may require working outside regularly scheduled hours or rotations
• Ability to travel for extended periods of time on short notice
• Motivated with the ability to work independently or as part of a team

Why Join Cotton?

Impactful Work: Play a key role in restoring communities and supporting clients during critical recovery periods. Collaborative Culture: Work alongside a team of dedicated professionals committed to excellence and innovation. Career Growth: Expand your skills in project management, business development, and operational leadership. Travel Opportunities: Experience diverse work environments with domestic and international travel opportunities.

Our Values

At Cotton, we value Action Orientation, Collaboration, and Accountability. We’re seeking someone who communicates effectively, makes data-driven decisions, and thrives in our fast-paced, dynamic environment. If you’re a problem-solver with a passion for delivering top-quality restoration services, we’d love to hear from you.