Travel Experience Specialist

Dinamic AS Group is adding a Travel Experience Specialist to its remote team supporting premium travel planning, private experiences, customer communication, trip coordination, and travel sales.

About the role

In this position, you will support customers with trip planning, service choices, itinerary details, and end-to-end travel follow-through while working with the records, systems, and teams used by Dinamic AS Group.

Responsibilities

• Discuss trip goals, preferences, timing, and service needs with travelers and travel clients through approved remote channels.
• Research relevant travel options and organize choices in a clear format for customer review.
• Coordinate selected reservations, itinerary details, special requests, and supporting documentation.
• Maintain accurate traveler preferences, booking notes, supplier references, and follow-up dates.
• Monitor open trip details and communicate changes or next steps before they affect the customer experience.
• Resolve routine service questions and coordinate with travelers, suppliers, and internal travel teams when additional help is required for Dinamic AS Group.

Requirements

• Experience in travel, reservations, customer service, hospitality, or administrative support is preferred.
• Strong written communication and careful attention to names, dates, prices, and booking details.
• Comfort learning reservation, CRM, supplier, and web-based travel systems.
• Strong written communication and the ability to document work clearly in a remote environment.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in Dinamic AS Group's remote-work environment.
• Ability to complete a pre-employment background check.

Pay

$53,000 - $61,000 per year

Schedule

Full Time, 100% Remote — United States