Travel Counselor
for section headings like "About the role", "Responsibilities", "Requirements", "Qualifications", "Benefits", "Pay", "Schedule" etc. But only include sections that have real content.
Let me parse the content:
1. Location/relocation: "Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance." This could be part of "About the role" or a separate "Location" section. But the rules say to use standard headings like "About the role", "Responsibilities", etc. Maybe fold into "About the role" or create a "Location" heading? The rules list example headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "Location" isn't listed, but could be under "About the role". I'll include it in "About the role" as a paragraph.
2. Role description: "Our 24/7 travel department plays a vital role in Epic’s overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You’ll manage all aspects of corporate travel—including hotel reservations and air and ground transportation—for our staff of over 14,000. Travel Counselors also support our customers through some reception duties." This is "About the role" and "Responsibilities". I'll split: "About the role" for the first paragraph, "Responsibilities" for the duties.
3. Location perks: "Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor)." This is about the location, could be a separate section "Location" or part of "About the role". Since the rules don't have "Location" as a standard heading, maybe include in "About the role" or create a "Benefits" section? But benefits are separate. I'll create a "Location" heading? The rules say use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." so other headings are allowed if they have real content. But prefer standard ones. I'll include location info in "About the role" as a paragraph.
4. Campus perks: "More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica." This is benefits/perks. Could be "Benefits" section.
5. Benefits/compensation: "We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers." This is "Benefits" and "Pay". I'll separate: "Benefits" for comprehensive benefits, meals, sabbatical; "Pay" for compensation details.
6. Diversity statement: "Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO." This is boilerplate EEO, should be removed per rules: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So drop.
7. Requirements/Qualifications: "Available to work 2nd shift (6pm-2am) Tuesday-Saturday (workweek & hourly shift differential included) Adaptability in a fast-paced environment Strong communication, organization, and decision-making skills Ability to self-manage and creatively problem solve Have a customer-service mindset Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate COVID-19 vaccination" This is a list of requirements. Could be "Requirements" or "Qualifications". I'll use "Requirements" as a list.
Also note schedule: "Available to work 2nd shift (6pm-2am) Tuesday-Saturday (workweek & hourly shift differential included)" This is schedule info. Could be a "Schedule" section. The rules say include Schedule section if posting states it. It does state shift details. So I'll create a "Schedule" section.
Now, structure:
- About the role: includes role description, location, relocation, campus perks? Maybe split campus perks to Benefits.
Let's decide sections:
1. About the role: paragraph describing the role and department.
2. Responsibilities: list of duties (coordinate travel logistics, manage hotel reservations, air/ground transportation, reception duties).
3. Location: paragraph about Madison, WI, accolades. But not a standard heading. Could be "About the location" but rules say use standard headings. I'll include in "About the role" as a paragraph.
4. Benefits: list of benefits (meals, sabbatical, comprehensive benefits, etc.)
5. Pay: paragraph about merit-based compensation, raises, bonuses, stock grants.
6. Schedule: shift details.
7. Requirements: list of qualifications.
Check rules: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." No job title heading. "Preserve ALL substantive information; do NOT invent or summarize away detail." "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So remove EEO statement. "IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting states benefits, pay, schedule. So include. Now, write HTML. I'll start with
About the role
thenfor the description. Then
Responsibilities
with- for each duty.
Then maybe
Location
? But not in example list. Could useAbout the location
but rules say usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid others, but prefer those. I'll include location info in "About the role" as a paragraph. But the location perks are substantial. Could create a "Benefits" section that includes location perks? But benefits are separate. I'll create a "Benefits" section for campus perks, meals, sabbatical, comprehensive benefits. And a "Pay" section for compensation. Schedule section for shift. Requirements section for qualifications. Let's outline:
About the role
Our 24/7 travel department plays a vital role in Epic’s overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You’ll manage all aspects of corporate travel—including hotel reservations and air and ground transportation—for our staff of over 14,000. Travel Counselors also support our customers through some reception duties.
This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
Responsibilities
- Coordinate travel logistics for employees visiting customers
- Provide support when travel plans change unexpectedly
- Manage all aspects of corporate travel including hotel reservations, air and ground transportation
- Support customers through reception duties
Benefits
- Restaurant-quality meals at low cost, prepared by culinary team from restaurants around the country
- Four-week sabbatical anywhere in the world after five years of employment
- Comprehensive benefits to keep you healthy and happy
- Uniquely themed campus designed for productivity with various workspaces
Pay
Merit-based compensation reflecting the impact of your work on the company and customers. Eligible for annual raises and bonuses, as well as stock grants giving you a greater stake in the success of Epic and our customers.
Schedule
2nd shift: 6pm–2am, Tuesday–Saturday (workweek and hourly shift differential included).
Requirements
- Available to work 2nd shift (6pm–2am) Tuesday–Saturday
- Adaptability in a fast-paced environment
- Strong communication, organization, and decision-making skills
- Ability to self-manage and creatively problem solve
- Customer-service mindset
- Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
- COVID-19 vaccination