Travel Consultant II San Antonio TX

About the role

Join our U.S. Military and Government team specializing in seamless travel management services to our federal clients. Provide outstanding customer service to defense & government travelers before, during, and after their business trips.

Responsibilities

• Create domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation.
• Ensure reservations are built according to client standards and preferences.
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
• Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
• Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work.

Requirements

• 3 or more years' experience working as a Travel Consultant (or 5 years in another customer service industry).
• Advanced knowledge of GDS (Sabre).
• U.S. citizenship required due to Federal Government contract.

Qualifications

• A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too.
• Good verbal and written communication skills.
• Strong teamwork skills.
• A positive, “can do” attitude.
• Willingness to learn and grow!

Skills

• Experience in travel management or customer service.
• Knowledge of GDS (Sabre).

Benefits

• Comprehensive US benefits programs.
• Flexible benefits tailored to each country.
• Health and welfare insurance plans.
• Retirement programs.
• Parenthood leave.
• Adoption assistance.
• Wellbeing resources.
• Travel perks: deals from major travel providers.
• Access to over 20,000 courses on our learning platform.
• New job openings available to internal candidates first.

Pay

$46,000 to $52,000 annually

Schedule

Full-time

Benefits

• Comprehensive US benefits programs.
• Flexible benefits tailored to each country.
• Health and welfare insurance plans.
• Retirement programs.
• Parenthood leave.
• Adoption assistance.
• Wellbeing resources.
• Travel perks: deals from major travel providers.
• Access to over 20,000 courses on our learning platform.
• New job openings available to internal candidates first.