Travel Consultant
About the role
This role is very sales-focused and requires consistent ownership of revenue goals, strong closing skills, and a proven ability to meet or exceed monthly sales targets. For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
Responsibilities
- Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
- Shares knowledge and expertise from personal experiences and/or education study trips
- Develops long standing relationships with our members and builds referral and repeat business
- Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
- Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals
Required skills
- High school diploma required; 2- or 4-year college degree preferred
- Two to five years of sales experience in a performance-driven environment, where success is measured by sales productivity
- Strong sales drive, organizational skills with an eye for detail
- Ability to multi-task in a fast-paced environment
- Demonstrated proficiency in navigating computers and various programs
- Ability to navigate between multiple systems and web browsers, Microsoft Office
- Type at least 30WPM
- Strong written and oral communication skills
- Ability and interest to be in a continuous learning curve
- Passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine
- Available to work most Saturdays and some evenings to support goal achievement
- Strong and very comfortable relationship with paperwork; highly organized
- Must be able to pass comprehensive criminal background check and thorough urine sample drug screening
Training and development
- Extensive training through The Auto Club University
- Successful completion of our Travel Consultant Trainee program is required, which requires some travel for training
- Paid educational study trips are available for our Agents to promote career development
- Regular recognition through various company programs and incentives for trips, cash and prizes
- Quarterly incentives/bonuses for achieving established production tiers
Pay
Travel Consultants start at $23.50/hour with structured, hands-on training to build skills and sales confidence. As they progress through a defined ramp-up period and grow their pipeline, earnings increase. Once fully established and meeting sales goals, Travel Advisors typically earn $55,000–$65,000 annually through base pay and incentives, with top performers exceeding $85,000+ in an uncapped commission structure.
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
- Company sponsored IATAN cards, providing exclusive travel consultant discounts
- Personal travel opportunities at discounted pricing
- Corporate benefits for insurance products