Travel Center Assistant Manager

About the role

Pilot Flying J seeks an experienced Retail Assistant Manager to oversee high-volume retail facilities and restaurants. Key responsibilities include generating and executing business plans, ensuring customer satisfaction, conducting meetings, maintaining vendor relationships, building and managing teams, driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.

Responsibilities

• Ensure customer expectations are met
• Conduct meetings with subordinate employees
• Maintain effective vendor relationships
• Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
• Drive sales
• Manage team members
• Track inventory
• Provide customer service
• Perform P&L analysis

Qualifications

• Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with P&L accountability
• Ability to create and maintain a customer-focused culture

Skills

• Integrity and accountability
• Excellent team leadership skills
• Flexible scheduling ability (nights, days, weekends, holidays)

Benefits

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay