Travel Center Assistant Manager
Pilot Company · Marion, IN · 6 days ago
Customer Service$42k–$60k/yrFull-time
About the role
Pilot Flying J seeks an experienced Retail Assistant Manager to oversee high-volume retail facilities. Key responsibilities include generating and executing business plans, ensuring customer satisfaction, conducting meetings with employees, maintaining vendor relationships, building and developing teams, managing team members, tracking inventory, providing customer service, and performing P&L analysis.
Responsibilities
- Generate and execute travel center and restaurant business plans to achieve established standards, sales, and profit objectives
- Ensure customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
- Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
- Drive sales
- Manage team members
- Track inventory
- Provide customer service
- Perform P&L analysis
Qualifications
- Exemplify integrity and accountability at the managerial level
- Demonstrate excellent team leadership skills
- Work a flexible schedule of nights, days, weekends, and holidays
- Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
- Previous management proficiency in high volume retail with P&L accountability
- Able to create and maintain a customer-focused culture
Pay
Starting between: $41,700.00 - $60,460.00 / year
Schedule
Flexible Schedule
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay