Travel Booking Specialist (Remote)

About the role

MAJC is the Hospitality AI Agent built for shift workers and operators—one platform designed for how the industry actually runs. It connects operators and workers on a single platform, free for team members and subscription-based for operators at $4.99 per operator seat per month. The platform helps hire, train, and retain teams with unlimited matches, no per-click bidding wars, and MAJC Trading Card profiles that showcase the human behind the resume.

Key features include:

• Jobs: Match on skills, shift fit, and culture with a per-seat subscription model.
• Academy: Five-minute lessons with real certifications that land on your MAJC Trading Card.
• Community: Moderated channels for workers and operators, with one profile across Jobs and Academy.
• Hospitality AI Agent: Provides 24/7 personalized support for policy, recipes, scheduling, and more, with no access cutoff.

Why MAJC?

The hospitality industry faces a 72% annual worker churn rate, with 780K open jobs and 3.9% monthly quits (BLS, 2026). MAJC addresses this by reducing churn through support, training, and community. The platform is built from hundreds of operator conversations, featuring 100+ hospitality experts, 18+ interactive courses, and 4 connected products on one profile.

The hidden cost of churn is staggering: operators lose an average of $65,325 per location per year due to turnover (BLS, Cornell CHR, NRA benchmarks). MAJC helps operators see and mitigate these costs by providing tools for retention and team development.

Testimonials

• “MAJC is transforming hospitality by giving leaders the tools, mentorship, and community they need to build stronger, more sustainable teams.” — Andrew Zimmern, Chef, Author, Restaurateur, and Television Personality
• “MAJC helps hospitality professionals grow. Through upskilling and leadership development, it gives teams the tools for long-term success.” — Sarah King, Chief People, Darden Restaurant Group
• “MAJC reshaped how I lead. The mentorship gave me practical tools, real confidence, and a community that supports both personal growth and better leadership.” — Erika Bongort, Chef and Certified Cheese Professional
• “Being part of MAJC feels like belonging. The supportive community and shared experiences have led to real connections that last beyond the program.” — Amy Hammond, Restaurant Manager and Hospitality Trainer

Your MAJC Trading Card

Your MAJC Trading Card is a dynamic, portable profile that travels with you across jobs. It includes your photo, skills, certifications, and work history, and updates automatically as you gain experience. No app-store tier or premium upcharge—it’s free for every hospitality worker.

Examples of MAJC Trading Cards:

• Andrea Simmons – Bar Manager with 7 years of experience in Brooklyn and Hudson Valley. Built two successful bar programs, specializing in cocktail programs, cost control, and floor mentorship. Looking to move from bar manager to beverage director within 18 months.
• Marcus Reyes – Sous Chef with 9 years of experience in Austin fine dining and high-volume Italian. Known for a calm pass, tight prep, and mentoring line cooks on fire and timing. Seeking roles as Sous Chef or Chef de Cuisine in wood-fire kitchens.
• Sofia Tran – Lead Barista with 5 years in Portland specialty coffee. Built training programs from green-bean intake to drink-out, specializing in espresso programs, training, and latte art. Looking for roles as Lead Barista or Coffee Director in training-focused cafés.