Travel Booking Agent

Viyahe is expanding its remote team with a Travel Booking Agent working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.

About the role

The Travel Booking Agent will book, confirm, modify, and document travel reservations accurately. This opening is full time, fully remote, and open to candidates throughout the United States.

Responsibilities

• Create reservations using approved booking, supplier, or travel-management systems.
• Verify traveler names, dates, routes, room or fare details, pricing, and required information before confirmation.
• Send confirmations, itinerary details, payment or deadline information, and relevant service instructions.
• Process approved changes, cancellations, rebookings, or schedule updates and document all changes.
• Coordinate routine reservation issues with suppliers, travelers, and internal travel teams.
• Maintain accurate booking notes, confirmation numbers, deadlines, and supporting travel records.

Requirements

• Strong attention to detail, customer communication, data-entry, and organization skills.
• Comfort using reservation, travel, CRM, email, spreadsheet, or supplier systems.
• Ability to verify names, dates, fares, room details, and booking restrictions accurately.
• Clear communication when explaining confirmations, changes, deadlines, or next steps.
• Reliable follow-through on open booking or supplier issues.
• A pre-employment background check is required.

Pay

$48,000 - $55,500 per year

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Entry Level