Travel Booking Agent
Signal Travel & Tours, Inc. · United States · 3 days ago
RemoteRemoteCustomer Service$56k–$65k/yrFull-time
Signal Travel & Tours, Inc. is hiring a Travel Booking Agent to support traveler requests, reservations, itinerary details, supplier follow-up, and accurate service delivery. This remote role is designed for someone who can keep details accurate while moving work forward.
Responsibilities
- Coordinate travel booking work connected with travel planning, tours, reservations, ticketing, traveler communication, payments, and itinerary support.
- Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
- Handle routine reservation or itinerary updates and keep travelers informed of next steps.
- Coordinate with internal teammates, travel suppliers, or service partners when information or confirmation is needed.
- Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
- Escalate complex fare, schedule, payment, or service issues with enough context for the next owner to act quickly.
Requirements
- Strong customer-service, organization, and follow-through skills.
- Comfort learning reservation, itinerary, CRM, spreadsheet, and email workflows.
- Careful attention to names, dates, prices, confirmations, and travel details.
- Clear written and verbal communication.
- Ability to manage several open traveler requests without losing deadlines or documentation.
- Entry-level experience.
- A pre-employment background check is required.
Pay
$55,500 - $64,500 per year
Schedule
Full Time, Remote — United States